Assistant General Manager, SoHo

Job Posted 22 Hours Ago Posted 22 Hours Ago
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New York, NY
90K-110K Annually
Mid level
Fashion
The Role
The Assistant General Manager at AMIRI will support retail objectives by ensuring exceptional customer service, maintaining store operations, and overseeing employee development. Key responsibilities include analyzing store metrics, facilitating team training, ensuring health and safety compliance, and fostering a positive work environment.
Summary Generated by Built In

Purpose and Objective:

AMIRI is looking for an Assistant General Manager for its SoHo retail location! This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following:


- Exceptional Customer Service

- Commitment to Employee Development & Teambuilding

- Health & Safety Compliance

- Inventory Control

- Detail-Oriented in-Store Operations


Working alongside and reporting to the General Manager, the AGM will be a strong and charismatic leader who thrives building relationships with both internal and external parties. The AGM will serve as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Our ideal AGM knows that quality customer service and a commitment to teamwork should never suffer, no matter how busy the location may be!

Duties of the AGM at AMIRI include, but are not limited to:

  • Maintain an active and participatory role on the selling floor, working with and developing the team.
  • Analyze store metrics – including sales, inventory levels, drop schedules, etc.
  • Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
  • Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day!
  • Provide accurate and detailed reports to relevant parties.
  • Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
  • Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
  • Monitor the monthly Client Management database and reporting.
  • Keen understanding of relevant retail KPIs.
  • Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
  • Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
  • Promote a polished, professional, and positive work environment that fosters integrity & transparency.
  • Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.
  • Provide meaningful support across all departments to facilitate community events/product launches/etc.

Knowledge, Skills, and Ability Requirements:

  • 3+ years progressively responsible retail leadership experience.
  • Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
  • Experience leading retail teams in a fast-paced environment.
  • Demonstrated ability to foster a customer-service focused environment.
  • Ability to multi-task with ease.
  • Proficiency with the full Office platform.
  • Brand awareness highly preferred.

Top Skills

Client Management
Customer Service
Employee Development
Health And Safety Compliance
Hr Best Practices
Inventory Control
MS Office
Retail Metrics Analysis
Team Building
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The Company
HQ: Los Angeles, CA
197 Employees
On-site Workplace
Year Founded: 2014

What We Do

Established in 2014 by Mike Amiri, the luxury menswear and womenswear brand, AMIRI, marries refined craftsmanship with the glamor of LA’s authentic skate and street culture.

An LA native, founder Mike Amiri began his career in fashion by handcrafting unique stage pieces for iconic hard rockers such as Axl Rose and Steven Tyler. Eternally intrigued by such dark, heroic figures, his flair for tapping into this rock ‘n’ rock ethos led him to design an exclusive capsule collection for the LA-concept store, Maxfield.

Since this debut collection, Mike established a distinct design signature with his deconstructed, hand-embellished denim jeans, leather jackets, grungy flannel shirting and graphic tee-shirts — all grounded in the nostalgic touchstones of his Californian youth. Early styles, like the MX1 jeans and Bandana Buckle boots, remain the pillars of AMIRI today, and the designer’s nascent DIY sensibility has since evolved into a studied and distinct savoir-faire.

Today, AMIRI presents a collection bi-annually at Paris Fashion Week and is available from some of the most renowned retailers worldwide, such as Barneys, Bergdorf Goodman in New York, Galeries Lafayette in Paris, Selfridges in London and Joyce in Hong Kong. As its global presence grows, AMIRI remains faithful to its roots: each garment is still a labor of love, cut from the finest fabrics, produced in majority in LA, and often even hand-finessed in-house. More recently, production of leathergoods and tailored suiting moved to Italy.

Since 2018, Mike Amiri has been a member of the CFDA. In 2018, he was also nominated for the Swarovski Award for Emerging Talent at the CFDA Fashion Awards and honored with the Emerging Talent Award at the Footwear News Achievement Awards. In 2019, Mike was nominated for the Menswear Designer of the Year at the CFDA Fashion Awards.

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