Assistant General Manager | Potsdamer Platz

Manifesto Potsdamer Platz is a trendy food hub with great food, entertainment, and a strong people culture. 

Manifesto is the flagship brand in a multinational hospitality group creating memorable food & beverage experiences. Our mission has been best realized in the successful Manifesto Market concept with locations in Berlin and Prague.

We aim to improve people’s lives and neighborhoods through food experiences while creating places for restaurateurs’ businesses to thrive. We pride ourselves on bringing different types of people together powered by good food and events.

We are starting an ambitious geographic expansion and want to grow the company with good people. It’s that simple!

As a company, we are building diverse and high-performing teams who are interested in creating a better and tastier world. We care about growing healthy careers and lives. If you care about those things, this company is for you.

About The Opportunity:

• We are looking for an Assistant General Manager to join our Manifesto Market team at Potsdamer Platz, Berlin.
• You will be leading the F&B operations of the Market, this includes our very own Soot bar, as well as the individual restaurants.
• While doing so, you are tasked with creating a lively and stylish atmosphere where guests can relax and enjoy all Manifesto has to offer.
• You get to collaborate with tenants, suppliers, and staff to ensure the site runs efficiently.
• You will be responsible for handling customers and customer satisfaction.
• You will report directly to the General Manager Manifesto Berlin. 

How we see the role & what you will do:

• Your primary responsibility is to oversee the day-to-day F&B operations.
• Achieve and maintain the highest possible levels of customer service.
• Conduct evaluation processes and find ways to improve by monitoring the sales quality of onsite food and beverage, systematically.
• Recruit, manage, and train the F&B team of people who love our guests, by setting and monitoring goals, empowering and developing them.
• Manage the labor costs through a daily/weekly labor tracker.
• Implement standard operating procedures & policies (SOPs)  to be followed by the team.
• Source suppliers and negotiate pricing.
• Ensure stocking, organizing, and preparing service-related items in the space and storage.
• Contribute to budget planning and master the balance between cost and quality.
• Complete all administrative duties efficiently and thoroughly in a timely manner.
• Inspect market areas to ensure compliance with health and safety regulations.
• Collaborate across teams to improve hospitality standards and sales performance of the market.
• Work closely with the Sales & Marketing team to plan and execute events and other initiatives that result in improved sales while creating unique experiences.
• Work with General  Manager to achieve sales revenue goals.
• Provide solutions to issues by being the go-to person for finding a solution.
• It’s a fast-paced place and we like to keep a handful of projects on the go at the same time.
  
  

What’s in it for you:

• The opportunity to play a key role in crafting unique food and beverage experiences in the heart of Berlin.
• A full-time position starts as soon as we will find the best candidate.
• Work in a positive and passionate environment.
• Position in a design-driven, open-minded international team.
• Lots of opportunities to progress and switch it up as part of a global family of brands.
  
  

This could be your job if you:

• You are an experienced, commercial-savvy manager and have prior experience in a similar role (preferably with a high-demand, open-concept hotel or restaurant), hospitality, and F&B progressive concepts.
• Experience in planning & budgeting.
• Knowledge of business processes and functions such as finance, HR, procurement, or operations.
• You lead others with empathy towards common goals.
• Excellent communication, interpersonal, and leadership skills.
• Have strong analytical and problem-solving skills.
• You are able to stay positive and calm under pressure.
• Fluent in English (good knowledge of German is a plus).
  
• Have a passion for finding creative solutions to complex challenges. Nothing is impossible!
  

About Manifesto

An award–winning hospitality and food hall brand, Manifesto works at the intersection of real estate, gastronomy, and technology. We have a head office team in Prague and a satellite office in Berlin. We are hiring teams across both locations.

Find more about Manifesto at: manifestomarket.com