We are looking for an experienced and qualified Assistant Front of House Manager for Palazzo Diner. We’re aiming to be the best diner in town and need the best people to help us get there.
You will supervise, coordinate, and handle the daily service of FoH. The Assistant Front of House Manager works closely with the Front of House Manager and leads in a variety of tasks:
Supervise the daily service and FoH team in the restaurant
Step up and run the floor when the Front of House Manager is off
Responsible for Palazzo Diner’s appearance, reputation, and standards alongside the Front of House Manager
Control and direct the drink preparation process and ordering, and any other activities in relation here to
Ensure quality of the servings by controlling drinks and dishes before they reach the guest
Plan orders of equipment or ingredients according to identified shortages
Remedy any problems or defects and arrange for repairs with suppliers when necessary
Participate in hiring, managing, and training the FoH team
Help plan and fill in the work schedule and approve hours
Acquire and utilize managerial tools based on our data-driven operations
Oversee the work of your team and estimate your team’s workload
Comply with nutrition and sanitation regulations and safety standards
Foster a work climate of cooperation and respect between members of the team
Work hours are mainly in the evenings and weekends
If you’re a hospitality rockstar with a knack for pasta, wine and late nights, we want to raise a glass with you at Palazzo Diner. Come join our team where we value teamwork, creativity, and serving up smiles!
We Offer:
A leadership role in a dynamic and creative setting.
Competitive salary with performance-based incentives.
Opportunities for career advancement and professional development.
Staff meals and generous dining discounts at Chow Co restaurants.
Experience in the hospitality industry - Must have
Commitment for the next 12 months - Must have
Experience as a leader, shift lead, or supervisor
Excellent customer service skills
Ability to work in a fast-paced environment
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well in a team
Flexibility to work evenings, weekends, and holidays
Interest in wine, cocktails, and Italian food
Experience in budget & KPI management is a plus
Skills Required
- Experience in the hospitality industry
- Commitment for the next 12 months
- Experience as a leader, shift lead, or supervisor
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to work well in a team
- Flexibility to work evenings, weekends, and holidays
- Interest in wine, cocktails, and Italian food
- Experience in budget and KPI management
What We Do
CHOW is a non-profit organization that provides mental health resources, peer support, and training for professionals in the food, beverage, and hospitality industries.
