In the Assistant Director role, you will support a multidisciplinary project team responsible for assessing, reporting on, and improving health care quality for IPRO’s state Medicaid agency clients. This role focuses on access, timeliness, and quality of care, while coordinating with department leaders, project managers, clinical staff, data analysts, and report writers. Responsibilities include planning and managing multiple project activities, ensuring timely and high-quality deliverables, and representing IPRO with clients, managed care plans, and providers. Duties to include but not limited to:
- Lead and coordinate EQR activities, special projects, and project timelines.
- Support quality improvement initiatives, focused studies, and annual technical reports.
- Coordinate the work of staff members from a variety of disciplines (e.g., clinicians, project managers, surveyors, analysts, and writers) assigned to a project team, including subcontractors/consultants.
- Ensure data collection, analysis, reporting, and deliverables are completed accurately and on time.
- Communicate regularly with clients and internal leadership.
- Assist with staff recruitment, training, supervision, and process improvement.
- Prepare work plans, proposals, presentations, and reports for technical and non-technical audiences.
This position is office based at our Jericho, NY office.
QUALIFICATIONS:
- Ability to manage all aspects of a full cycle project, including the coordination of internal and external workgroups and the management of subcontractors/consultants.
- Effective communication skills with the ability to communicate project methodology, results, and recommendations with MCP and client staff and other stakeholders with varying technical and clinical backgrounds.
- Excellent client management skills. Must be able to present to and meet on a regular basis with the state client staff.
- Strong interpersonal skills, with the ability to build productive relationships with internal staff and external staff.
- Ability to provide formal and informal training sessions and presentations to staff from a variety of backgrounds.
- Superior analytical and writing skills, with the ability to present data and findings, both orally and in writing, to interested parties with varying technical backgrounds.
- Ability to supervise, coordinate and manage departmental staff.
- Ability to work flexible hours and travel as needed.
- Knowledge of managed care plan operations, performance measurement and quality improvement.
- Knowledge of NCQA requirements including HEDIS performance measures.
- Strong time management skills with the ability to handle multiple tasks simultaneously to meet client deliverables.
- Ability to prioritize tasks in a fast-paced, multi-project environment.
- Ability to work independently with minimal supervision and as part of a team.
- Knowledge of and commitment to the principles of continuous quality improvement.
EDUCATION & EXPERIENCE:
- Bachelor’s degree in public health, health care administration, research, or a related field required.
- Master’s degree in a related discipline, preferred.
- Three (3) years of experience in managed care, health care quality assurance/improvement, or health care research required, including at least one (1) year in a project management capacity.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $90,000.00 – $115,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.
The salary range and/or hourly rate listed does not include other forms of compensation or benefits.
IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.
Skills Required
- Bachelor's degree in public health, healthcare administration, research, or a related field
- Three years of experience in managed care, healthcare quality assurance or improvement, or healthcare research
- At least one year of experience in a project management capacity
- Knowledge of managed care plan operations, performance measurement, and quality improvement
- Knowledge of NCQA requirements, including HEDIS performance measures
- Ability to manage full-cycle projects, internal and external workgroups, and subcontractors or consultants
- Strong communication, client management, interpersonal, analytical, writing, presentation, and time-management skills
- Ability to supervise, coordinate, and manage departmental staff
- Ability to provide formal and informal training sessions and presentations
- Ability to work flexible hours and travel as needed
- Master's degree in a related discipline
What We Do
IPRO is a non-profit organization that works with government agencies, providers and patients to implement innovative programs that bring policy ideas to life. For more than 40 years we’ve made creative use of clinical expertise, emerging technology, and data solutions to make the healthcare system work better. IPRO holds contracts with federal, state, and local government agencies, as well as private-sector clients, in more than 34 states and the District of Columbia. IPRO is headquartered in Jericho, NY and also has offices in Albany, NY; Hamilton, NJ; and Beachwood, OH. IPRO’s staff of more than 300 professionals includes physicians, registered nurses, mental health professionals, epidemiologists, biostatisticians, data analysts, medical record reviewers, health policy experts, pharmacists, coding professionals, claims analysts, auditors, programmers, systems analysts, web technology experts, and healthcare communications specialists. IPRO also retains a network of more than 300 board-certified physician consultants.
