ASSISTANT DIRECTOR OF OPERATIONS
Located in the heart of the West Loop, Wicker Park, and River North, Parlor’s menu features fresh, local ingredients for brunch, lunch, dinner, and late-night service. Our ideal Assistant Director of Operations must be committed to supporting an inclusive, innovative, and collaborative culture. They get pleasure out of making others happy, managing projects, and actively sharing feedback. This is the perfect role for someone who can focus on long-term objectives while still managing daily tasks. We are looking for passionate industry professionals.
RESPONSIBILITIES
- Works closely with the restaurant management teams to ensure the restaurant's quality, including the beverage, food, service, and physical structure.
- Responsible for developing a cohesive team of managers, chefs, and staff in each of the restaurants.
- Execute and deliver consistent and successful new store openings as planned
- Monitoring trends in all areas from sales to costs, cover counts, etc. and proactively reporting on such to Executive teams
- Drive teams to ensure staffing, training, and restaurant needs are in place to support the business's operational needs.
- Oversee new restaurant openings from construction to opening
- Be proactive, pay attention to the details, and enable teams to make smart and timely decisions. Stay on top of many moving pieces without letting anything drop
- Possess a working knowledge of all systems used within our Company.
REQUIREMENTS
- You can identify a problem and determine the solution
- 4+ years of experience
- You have experience coordinating and leading multiple projects simultaneously
- You have solid organizational skills, including attention to detail and multi-tasking abilities
- You are diplomatic and professional when handling guest and team member issues
- You have a passion for collaborating with others
- Excellent written and verbal communication skills
- You can hold others accountable
Your resume will be reviewed by a member of our team, and we’ll reach out to you directly if there’s a fit. All interviews will be via phone, Google Meet, or live with a member of our Hiring teams.
Equal Employment Opportunity Employer: Parlor is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender, gender identity and gender expression, or any other characteristic protected by law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
Skills Required
- At least 4 years of experience
- Experience coordinating and leading multiple projects simultaneously
- Strong organizational skills, attention to detail, and multitasking abilities
- Ability to identify problems and determine solutions
- Diplomatic and professional approach when handling guest and team member issues
- Passion for collaboration
- Excellent written and verbal communication skills
- Ability to hold others accountable
What We Do
Parlor Hospitality Group is a Chicago based restaurant group bringing you approachable, affordable dining. We strive to make everything that comes out of our kitchen's something we are proud of.
