Assistant Director, Financial Aid Operations

Posted 9 Days Ago
Be an Early Applicant
Tampa, FL, USA
In-Office
Mid level
Edtech • Professional Services
The Role
Administers federal, state, alternative loan, campus-based, and ROTC financial aid programs. Performs reconciliations, resolves record discrepancies and rejects, oversees state aid awards, prepares regulatory reports, manages aid allocations, and maintains office reporting. Advises students and parents while collaborating effectively in a remote environment. The role requires occasional campus attendance, travel, evening and weekend availability, and compliance with financial aid regulations.
Summary Generated by Built In
If you are a current University of Tampa student, please search for and apply to student jobs here via Workday. Job applications for current students will not be considered if submitted through the external career center.

Position Details

The Office of Financial Aid at The University of Tampa has a position available for an Assistant Director who enjoys working in a fast-paced environment to advise students and parents on financing their UTampa education. This position reports to the Associate Director of Financial Aid Operations.


Assistant Director, Financial Aid Operations

  • Perform monthly reconciliation for federal and state aid programs, including returning funds to its source.
  • Complete alternative loan reconciliations, including correcting discrepancies and processing returns.
  • Ensure accuracy and resolve rejects on federal grant and loan records.
  • Oversee awarding of all state aid programs.
  • Prepare and submit required state reports within established deadlines (e.g., Disbursement Eligibility Report, submission of funding requests, Student Financial Aid Report, Grade and Hours Report).
  • Ensure full allocation of campus-based aid programs are spent.
  • Write and maintain reports as needed for the financial aid office.
  • Award and review eligibility for ROTC Living Expenses grants.
  • Other duties as assigned.
  • Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
  • Ability to work effectively in a fully remote environment following successful completion of the probationary period, with occasional on-campus attendance required for meetings, training, events, or other departmental needs.

Qualifications

  • Bachelor’s degree required.
  • Three to five years of related experience OR a combination of education and work experience.
  • Strong technical proficiency and experience with automated financial aid management systems, such as Workday, is highly desirable.
  • Knowledge of federal and state financial aid regulations, particularly Title IV aid, is preferred.
  • Experience with or the ability to quickly learn The University of Tampa software programs such as Workday and Microsoft Office.
  • Willingness to embrace new technologies and innovative organizational practices.
  • Accounting experience helpful.
  • Excellent written, oral, interpersonal and organizational skills.
  • Ability to establish priorities and manage time wisely.
  • Some travel required, must have a valid driver's license and vehicle.
  • Availability to work some required evenings, weekends and occasional overnight travel (for events and/or training).

Work Schedule:

Monday through Friday from 8:30 a.m. to 5:00 p.m. Summers: Monday through Thursday from 8:00 a.m. to 5:30 p.m. Some evenings, weekends, and occasional overnight travel are required.


The University of Tampa offers great benefits to include:
•    FREE Tuition
•    Generous paid leave
•    Wellness initiatives
•    100% Employer-Funded Health Reimbursement Account
•    100% Employer-Paid Short & Long Term Disability Insurance
•    100% Employer-Funded Employee Assistance Program
•    Discounted On-Campus Dining Meal Plans
•    FREE On-Campus Parking
•    Access to Campus Amenities
•    Fitness Center 
•    Pet Insurance
•    Flexible Spending Accounts
•    And more!

Submission Guidelines

To receive full consideration for employment with The University of Tampa, please be sure to submit/upload required documents for this position at time of application submission.  Required documents should be submitted in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application.

Background Check Requirements

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.

Additional Information

This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.

Skills Required

  • Bachelor's degree
  • Three to five years of related experience, or an equivalent combination of education and work experience
  • Experience with automated financial aid management systems such as Workday
  • Knowledge of federal and state financial aid regulations, particularly Title IV aid
  • Experience with or ability to quickly learn Workday and Microsoft Office
  • Excellent written, oral, interpersonal, and organizational skills
  • Ability to establish priorities and manage time effectively
  • Valid driver's license and personal vehicle
  • Availability for some evenings, weekends, occasional overnight travel, and required travel
  • Accounting experience
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The Company
HQ: Tampa, FL
1,000 Employees

What We Do

The University of Tampa is a private, residential university located in Tampa, Florida, that offers a wide range of academic programs and experiential learning opportunities.

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