The Dartmouth Group is hiring an Assistant Community Manager to support its communities in the Lexington, MA area.
Hours: Monday through Friday, 8:30 am - 5:00 pm (and additional infrequent night meetings with advanced notice). The ability to work a hybrid schedule (After 90 days, subject to change).
Summary
Essential Functions
- Draft communications and documents for management, residents, and board members.
- Manages ongoing, incoming communications from; Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion.
- Maintain condominium documents; contracts, regulations, phasing, violations, and all related correspondence.
- Provides administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
- Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
- Business partner to Portfolio Managers and board of directors, advocate for residents.
- Database management for assigned properties.
- Other duties as assigned.
Hourly pay rate: $24-$26.
Preferred Qualifications- High school diploma or GED equivalent is required.
- 1+ year of experience in a fast-paced, customer service and administrative role.
- Excellent communication skills (both written and spoken).
- High levels of attention to detail, initiative, accountability, and adaptability.
- Must be able to meet deadlines and manage multiple deadlines.
- Must be able to build strong relationships at all levels: team members, site staff, residents, and board members.
- Strong Microsoft Office skills and experience with property management databases would be a plus.
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Skills Required
- High school diploma or GED equivalent
- At least 1 year of experience in a fast-paced customer service and administrative role
- Excellent written and spoken communication skills
- Strong attention to detail, initiative, accountability, and adaptability
- Ability to meet deadlines and manage multiple deadlines
- Ability to build strong relationships with team members, site staff, residents, and board members
- Strong Microsoft Office skills
- Experience with property management databases
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
