Assistant Community Manager

Reposted 5 Hours Ago
Be an Early Applicant
Webster, NY, USA
In-Office
24-27 Annually
Junior
Real Estate
The Role
Provides resident service and administrative support for multifamily communities. Responsibilities include serving as the primary resident contact, conducting tours, supporting move-ins and move-outs, inspecting homes, monitoring property conditions, assisting with resident events, maintaining accurate records, preparing reports, and escalating concerns. The role may require driving between communities.
Summary Generated by Built In

Join Our Team as an Assistant Community Manager – Create Exceptional Resident Experiences and Keep Our Communities Thriving!

Morgan Properties is looking for an Assistant Community Manager who thrives on solving problems, connecting with residents, and keeping a community running smoothly—sometimes across more than one site.

You'll be the person residents trust and the teammate your colleagues count on, turning everyday interactions into memorable experiences while confidently managing competing priorities.

What you'll bring: A service-first approach that makes residents feel valued, strong organizational instincts, a sharp eye for accuracy, and a collaborative spirit that lifts up the people around you.

What's in it for you: Hands-on experience across community operations, a team invested in your growth, and the satisfaction of seeing your work make a real difference in the lives of the people who call our communities home.

Bring your drive and your whatever-it-takes attitude—apply today and grow with Morgan Properties.

Benefits That Make a Difference: 

Excellent Pay : $24.00-$27.00/ hour 

20% Apartment Rental Discount 

$300 Morgan Essentials – paid quarterly 

Generous Paid Time Off, including 10 Holidays per Year and Sick Leave 

Renewal Commissions  

Medical, Dental, and Vision Insurance 

Life and AD&D Insurance 

401(k) Retirement Plan with Company Match 

What You’ll Do: 

Resident Engagement & Customer Service 

Be the friendly face and main point of contact for residents and visitors. 

Respond to resident needs with empathy and professionalism. 

Conduct community tours—walk-ins and those scheduled by our Regional Sales Team. 

Support move-ins and move-outs, creating a seamless experience. 

Escalate resident concerns as needed to leadership. 

Community Operations 

Inspect homes before move-in to ensure quality. 

Walk the property and flag any maintenance or curb appeal issues. 

Assist in planning and executing resident events. 

Help ensure safety standards and community policies are followed. 

Administrative Support 

Keep resident records accurate and up to date. 

Assist in preparing community reports. 

Support day-to-day admin tasks as assigned. 

What You Bring: 

2+ years of experience in customer service or a related field. 

Excellent communication and interpersonal skills. 

Ability to problem-solve and stay organized in a fast-paced environment. 

A valid driver’s license and the willingness to drive between communities if needed. 

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team. 

#AC6290


If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.


Get To Know Us:


Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

 

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com. 

Skills Required

  • 2+ years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to problem-solve and stay organized in a fast-paced environment
  • Valid driver's license
  • Willingness to drive between communities when needed
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The Company
HQ: King of Prussia, PA
1,521 Employees
Year Founded: 1985

What We Do

Morgan Properties is an apartment management and investment firm based in King of Prussia, Pennsylvania. The company focuses on providing quality apartment homes and operates more than 143 apartment communities. Founded in 1985, it remains a family-led real estate business, with Mitchell Morgan as founder and chairman and Jon Morgan serving as co-chief executive officer. Its activities combine residential property operations with real estate investment.

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