About the Community: Cypress Shores is a 300-unit apartment community located in Coconut Creek, FL. At Cypress Shores, residents can enjoy the many amenities, including a resort-style pool with sundecks, views of the 21-acre cypress reserve, fitness center, and lighted sports courts.
About the Role: Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all company policies and procedures, assists with the supervision of leasing and maintenance staff in the absence of the manager, and oversees rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.
Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.
Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
- The ability to multitask and manage time effectively while adhering to certain deadlines.
- Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
- Working weekend shifts may be required for this role and will be discussed in the interview process.
- Travel may be required to assist other properties as needed, or to attend training classes.
- May be required to operate a golf cart to travel around the property.
Physical Requirements:
- Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
- Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
- Must be able to work inside and outside in all weather conditions.
Benefits Highlights:
- Competitive Bonus Structure
- 401(k) + Company Match
- Medical, Dental, & Vision Insurance
- Generous PTO (including birthdays & well-being time)
- Employee Apartment Discounts
- Employee Assistance Program
- Educational & Vocational Assistance
Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.
Skills Required
- Minimum two years of experience in a sales or customer-facing role
- Hospitality or property management experience
- Ability to multitask and manage time effectively while meeting deadlines
- Strong communication skills and ability to work collaboratively with staff, residents, and vendors
- Availability to work weekend shifts when required
- Willingness to travel to assist other properties or attend training
- May be required to operate a golf cart to travel around the property
- Physical ability to stand, walk, climb, bend, squat, and occasionally lift/carry up to 50 pounds
- Ability to work inside and outside in all weather conditions
What We Do
Northland is a real estate private equity firm with $8 billion of assets under management, including more than 27,000 residential units and 1.3 million square feet of commercial space, and a $3 billion development pipeline. The firm's core competency is the acquisition, development, long-term ownership, and management of multifamily and mixed-use assets across 16 states, with concentrations in New England, the Southeast, Florida, Texas, the Southwest, and California.
