The Role
Supports dental office operations by managing patient concerns, treatment education, insurance verification, payments, financial performance, staff coordination, local marketing, and regulatory compliance. Partners with providers and office staff to communicate priorities, motivate teams, improve business results, and grow new-patient volume. Requires travel as needed for training and job functions.
Summary Generated by Built In
Overview
Responsibilities
- Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
- Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
- Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
- Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
- Ensure compliance with health and safety regulations
- Travel as needed for training and to perform job functions
Benefits for FT Employees
- Healthcare Benefits (Medical, Dental, Vision)
- Paid time Off
- 401(k)
- Employee Assistance Program
Qualifications
- Minimum of high school diploma or equivalent required; bachelor’s degree preferred
- 2+ years of leadership/management experience, dental experience preferred
- Strong communication and customer service skills to deliver an exceptional experience
- Proven leadership abilities, relationship building skills and team motivation
- Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Skills Required
- High school diploma or equivalent
- Bachelor's degree
- 2+ years of leadership or management experience
- Dental experience
- Strong communication and customer service skills
- Proven leadership abilities
- Relationship-building skills
- Team motivation skills
- Excellent multitasking and organizational skills
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The Company
What We Do
Sonrava Health is the parent organization of a national family of health and wellness companies focused on expanding access to affordable, accessible dental and vision care. Through affiliated dental, orthodontic, and vision brands, it provides general and specialty dental services, dental and vision plans, provider-network solutions, and direct-to-consumer products. Its mission emphasizes whole-person health, exceptional patient experiences, clinical excellence, quality, value, and innovation.
