Champlain Insurance Group is a fast-growing, specialty, surplus and excess lines insurance enterprise. Which, through our affiliates, Champlain Specialty Insurance Company, WestCongress Insurance Services LLC, and WestCongress Risk Services LLC, offers primary and excess general liability insurance solutions and claims administration throughout the United States.
We are in need of an Assistant Account Executive to join our team. The Assistant Account Executive is responsible for supporting Account Executives within the Artisan Contractors or Energy casualty business for the evaluation, rating, quoting and binding of new and renewal submissions; interacting with insured and brokers, and other tasks related to the intake, evaluation, binding, issuance, and modifications of the insurance products we offer. We prefer that the successful candidate have at minimum two (2) years’ experience with a carrier, MGA or other insurance producer underwriting general liability and excess liability accounts.
Responsibilities:
- Provide support to Account Executives
- Analyze and screen submissions
- Issue endorsements and cancellations
- Issue Quotes, Binders and Policies
- Respond to and resolve billing inquiries
- Solicit underwriting information for new and renewal business
- Policy rating, including entry of loss and exposure information
- Request additional information post-bind to complete file
- File Maintenance
- Maintain service standards by providing timely responses to broker requests and inquiries
- Interact with producers to communicate the status of open submissions, to ensure complete submission files and to clearly present price and terms and conditions offered in any quote or indication
- Provide a superior customer experience
- Prepare quotes, binders, policies, endorsements and amendments
- Generally, support producers and insureds with any aspect of an existing or prospective account to increase new business and optimize renewal retention
Qualifications
- Highly organized and detail oriented
- Able to manage, organize and prioritize multiple tasks
- Good working in a team environment
- Willing to work outside area of responsibility to support the growth of the business
- Ability to organize work and perform within time constraints
- Strong written and verbal communication skills
- High proficiency in math, typing, Microsoft Word & Excel and other computer software & systems
- 2+ years experience in the insurance industry
Skills Required
- At least 2 years of experience in the insurance industry
- Experience with a carrier, MGA, or other insurance producer underwriting general liability and excess liability accounts
- Strong written and verbal communication skills
- High proficiency in math, typing, Microsoft Word, Microsoft Excel, and other computer software and systems
- Highly organized and detail oriented
- Ability to manage, organize, and prioritize multiple tasks
- Ability to work effectively in a team environment
- Ability to organize work and perform within time constraints
- Willingness to work outside the area of responsibility to support business growth
What We Do
WestCongress Insurance Services LLC is a managing general agent and specialty insurance producer focused on surplus and excess lines. It provides primary and excess general liability coverage for underserved small and middle-market businesses, particularly in security, artisan contracting, and energy. The company supports brokers with tailored underwriting and insurance solutions, specialized service, and in-house claims handling through an affiliated administrator, serving risks across the United States.
