Asia Pacific Head of Cash Network Management - Executive Director

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Singapore, SGP
Hybrid
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role

Job Description
Are you ready to lead and innovate in the world of cash network management? As the Asia Pacific Head of Cash Network Management, you'll have the opportunity to shape the future of financial services in a region that is pivotal to global markets. Join us to leverage your expertise, drive strategic initiatives, and collaborate with a diverse team of professionals. We offer a platform for career growth, where your leadership will make a significant impact on our business and the industry.
As an Executive Director and Asia Pacific Head of Cash Network Management within our Network Management team, you will be responsible for leading a dedicated team and overseeing the regulatory and operational performance of our portfolio of Agent Bank providers. Your role will also involve managing internal relationships with departments such as Human Resources, Commercial and Investment Bank Finance and Business Management, and Corporate Staff, serving as a crucial link between the business and its markets and providers. Furthermore, you will engage closely with senior-level stakeholders, advocating for business needs, acting as a primary point of contact, and providing insights on market standards, changes, and trends.
Job responsibilities:

  • Manage the Asia Pacific Cash Regional team to ensure they demonstrate a deep understanding of and compliance with Legal and Regulatory requirements for all jurisdictions required
  • Ensure accuracy of the regulatory oversight activities performed by the team and their adherence to policy and procedural deadlines
  • Act as an escalation to senior management for any issues that might impact the completion of legal and regulatory requirements and formulating remediation plans
  • Represent Network Management during committees and governance forums with accountability for the quality of the materials
  • Review and provide sign-off recommendations on New Business Initiatives (NBIAs) and articulating the associated risks with new/prospective engagements to senior management
  • Manage in region crisis events impacting the Line of Businesses and their markets and communicating critical information to senior management.
  • Coordinate with other Regional Heads and the Global Heads to ensure a consistent approach is maintained across Network Management and driving best practice and innovation initiatives.
  • Be responsible for ensuring the team maintains a culture for partnership, collaboration and knowledge sharing.
  • Serve as a single point of contact for Network Management with Human Resources, Commercial and Investment Bank Finance and Business Management and Corporate Staff and demonstrate a deep understanding of their network and products
  • Interact with Senior Management regarding strategic management of the networks, relationships and advocacy opportunities, ensure Network Management colleagues are kept abreast of the needs and strategy of the Business, building common goals and delivering the businesses objectives, and offer and implement solutions to address challenges, identifying developing trends across markets to help offer a competitive advantage
  • Understand, articulate, and influence strategic spend management and service delivery outcomes to senior managers in Network and measure feedback and/or satisfaction against Network Management's performance and being responsible for Year-on-Year improvement


Required qualifications, capabilities, and skills:

  • Bachelor's Degree in Business, Economics, Finance, or related disciplines
  • At least 10 years of experience in the Financial Services industry, with expertise in Network Management
  • Strong understanding of the regulatory environment within the Financial Services industry and its impact on business strategy
  • Demonstrated relationship management, influencing, and negotiation skills
  • Leadership experience with agent banks or non-bank financial institutions
  • Experience with Third Party Oversight, risk, control, and regulatory management
  • Deep knowledge of core Cash Products, including but not limited to, High Value/Low Value clearing, Account Solutions and Cross-Currency
  • Strong written and verbal communication skills, with experience presenting to senior management
  • Excellent attention to detail and ability to coach teams
  • Ability to prioritize and manage multiple deliverables across various stakeholders


Preferred qualifications, capabilities, and skills:

  • Prior experience in Cash Product will be an advantage
  • Fluency in Mandarin will be an advantage to deal with clients and stakeholders in the Greater China region
  • Self-motivated and disciplined, with a focus on delivering high-quality work
  • Capability to focus on details while maintaining a strategic point of view
  • Ability to build and maintain collaborative relationships to achieve results


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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