- Build and nurture long-term client relationships, particularly with an older, traditional clientele in the 3PL and warehousing industries.
- Conduct warehouse visits and provide personalized support to clients to drive software utilization.
- Serve as the main point of contact for customers, ensuring seamless communication and issue resolution.
- Collect and analyze user feedback to improve both the customer experience and internal processes.
- Collaborate with internal teams to ensure customer needs are integrated into product updates and new features.
- Support marketing and sales efforts, including attending trade shows and contributing to presentations.
- Minimum 2 years of experience in 3PL logistics, supply chain management, or warehousing.
- Proven track record in a client-facing role, with an emphasis on customer satisfaction and relationship building.
- Strong communication skills, with the ability to explain technical concepts to non-technical audiences.
- Salary: $65,000 - $75,000 with potential for performance-based bonuses or commission
- Stock options available.
- Comprehensive health insurance, 401(k) plan, and unlimited PTO.
- Flexible working environment, with remote options, but preference for in-person collaboration at our Merchandise Mart office.
What We Do
Welcome to Stryke, where ambition meets action in the world of professional networking. We're all about igniting the spirit of driven and purposeful professionals and organizations. At Stryke, we believe in the power of connections as much as the power of knowledge, especially for those embarking on their career paths. In the dynamic arena of Stryke, networking isn't just an activity; it's a pursuit of excellence. Create a profile that not only showcases your skills but also reflects your drive and aspirations. Connect with like-minded professionals, find mentors, and engage with potential employers who share your values and passion. Our platform is designed with intuitive features to easily expand your professional network. Dive into a world of opportunities where you can ask questions, share insights, and collaborate within communities that resonate with your career goals. Join Stryke, not just to network, but to fuel your ambition and propel your career forward. We're more than a platform; we're your partner in success. Network with purpose on Stryke.
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