Contribute to the team’s decision-making process and help drive customer-centric innovation strategies. As an Experience Design Associate at JPMorgan Chase, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Leveraging your developing knowledge of design and research practices and AI-assisted design, collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures. Your work will have a direct impact on mid-sized features or small collections of features within a discipline, ensuring a seamless and inclusive user experience. Contribute to the team's decision-making process and help drive customer-centric innovation strategies. At the Associate level, demonstrate your proficiency in core experience design craft skills, while continuously developing your expertise in these and other design-focused areas.
Job Responsibilities
- Contribute to the design and development of user experiences for mid-sized features or small collections of user authentication features and ensure alignment with user needs and business goals
- Apply interaction design principles to create seamless and engaging user flows and interactions across multiple platforms, such as web, mobile, and branch
- Participate in iterative design processes, incorporate user feedback and insights to improve the overall user experience
- Support the implementation of inclusive design practices taking into consideration diverse backgrounds and abilities to create accessible and user-friendly experiences
- Help to gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space
- Previous experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiences
- Demonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts
- Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience
- Previous exposure to industry-standard design and prototyping tools (e.g., Figma, or Adobe Creative Suite) as well as to AI-assisted design tools and practices (Claude, Git, Copilot, VS Code)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space
- Experience with visual design and interaction principles for aesthetically appealing and functional digital experiences
- Proficiency in storyboarding, wireframing, and prototyping
- Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies
- Experience with industry-standard design and prototyping tools such as Figma or Adobe Creative Suite
- Exposure to AI-assisted design tools and practices, including Claude, Git, Copilot, and VS Code
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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