JPMorganChase AI Research (AIR) is a global team of research scientists, engineers and product managers that develops novel AI capabilities and partners across the firm to translate breakthrough AI/ML techniques into deployed solutions. The team brings together researchers across multi-agent systems, foundation model training, reinforcement and continual learning, multimodal document AI, formal reasoning, planning and verification, and synthetic data generation – alongside experts in trustworthy AI, privacy, and cryptography – to solve hard problems end-to-end in ways that are secure, reliable, and scalable in financial services.
AI Research sits within the Chief Data & Analytics Office (CDAO) at JPMorganChase which is responsible for accelerating the firm’s data and analytics journey. This includes ensuring the quality, integrity, and security of the firm's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm’s commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management, effectively and responsibly.
As Business Operations Lead, VP/ED, supporting AI Research, you will be the strategic operating partner to the leadership of one of the most ambitious AI research organizations in financial services. You will shape how the team plans, invests, executes, and scales – aligning talent, capital, and infrastructure behind a bold research agenda. This is a rare seat at the intersection of cutting-edge AI, executive strategy, and enterprise execution – ideal for a leader who thrives on turning ambiguity into structure and enabling brilliant people to do their best work.
Job responsibilities
- Serve as the strategic operating partner and chief of staff to the Head of AI Research, driving execution of the team’s strategy and long-term roadmap.
- Orchestrate executive management reviews, leadership offsites, and deep-dive sessions – shaping the agenda, framing key decisions, and driving follow-through on outcomes.
- Lead portfolio strategy and governance: intake and prioritization of research and line of business initiatives against the highest-value opportunities across the firm.
- Own executive reporting and narrative development – communicating progress, impact, and strategic direction to senior stakeholders across CDAO and the lines of business.
- Steward the financial resources of the team to enable innovation and implementation in a fiscally responsible way – partnering with finance on multi-year planning, headcount strategy, and disciplined allocation across talent, compute, and external commitments.
- Shape the team’s presence at flagship, signature AI/ML conferences – setting a coherent external engagement strategy that elevates the firm’s research brand and talent pipeline.
- Partner with analytical, data, and infrastructure platform teams to unlock the capabilities researchers need – compute, models, tooling, and data – and ensure AI Research’s priorities are represented in enterprise platform roadmaps.
- Champion responsible AI governance and a balanced application of controls – enabling the team to move fast, take smart risks, and innovate within a strong risk and compliance posture.
- Aid the talent strategy and operating fabric of the team – hiring, onboarding, workplace, and culture initiatives that make AI Research a destination for the best researchers in the world.
Required qualifications, capabilities, and skills
- 5+ years of business operations, COO, chief-of-staff, or strategy leadership experience – ideally supporting a research, technology, or highly technical organization.
- Track record as a trusted advisor to senior executives, translating vision into operating plans and driving cross-functional execution.
- Strong financial and commercial acumen – multi-year planning, resource allocation, and stewarding investment in innovation.
- Portfolio and prioritization instincts – able to focus a talented team on the highest-impact work amid many competing demands.
- Excellent written and verbal communication; produces crisp executive narratives, board-ready materials, and clear strategic updates.
- Sound judgment on risk, controls, and governance – with the instinct to balance speed of innovation with responsible execution.
- Highly organized, detail-aware, and outcome-driven, with a bias to action and calm under ambiguity.
- Collaborative operator who builds trust and influence across research, engineering, product, legal, finance, and business partners.
- Genuine curiosity about AI/ML and a passion for the mission of applying frontier research to real-world financial services problems.
- Energized by enabling others – you take pride in making a world-class team even more effective.
Preferred qualifications, capabilities, and skills
- Experience operating inside a large financial services or otherwise regulated environment.
- Familiarity with AI/ML research workflows, top-tier academic conferences, and the publication and IP lifecycle.
- Exposure to technology and infrastructure investment decisions (e.g., compute/cloud economics, platform prioritization, model governance).
- Advanced degree (MBA, MS, or equivalent) in a business, engineering, or quantitative discipline.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of business operations, COO, chief-of-staff, or strategy leadership experience, ideally supporting a research, technology, or highly technical organization
- Track record as a trusted advisor to senior executives, translating vision into operating plans and driving cross-functional execution
- Strong financial and commercial acumen, including multi-year planning, resource allocation, and stewardship of innovation investments
- Portfolio and prioritization skills to focus teams on high-impact work amid competing demands
- Excellent written and verbal communication, including executive narratives, board-ready materials, and strategic updates
- Sound judgment regarding risk, controls, and governance
- Highly organized, detail-aware, outcome-driven, action-oriented, and calm under ambiguity
- Collaborative operating style with the ability to build trust and influence across research, engineering, product, legal, finance, and business teams
- Genuine curiosity about AI and machine learning and passion for applying frontier research to financial services
- Experience operating within a large financial services or otherwise regulated environment
- Familiarity with AI/ML research workflows, academic conferences, and publication and intellectual property lifecycles
- Exposure to technology and infrastructure investment decisions, including compute or cloud economics, platform prioritization, and model governance
- Advanced degree such as an MBA, MS, or equivalent in business, engineering, or a quantitative discipline
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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