Ariba Support Executive

Reposted One Month Ago
Be an Early Applicant
Las Vegas, NV, USA
In-Office
Entry level
Information Technology • Software
The Role
The Ariba Support Executive will manage support requests, investigate issues, resolve Tier 1 problems, and escalate Tier 2 issues while ensuring customer service excellence.
Summary Generated by Built In
Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Title: Ariba Support Executive
Location: Las Vegas, NV
Duration: 3-6 Months

Core Responsibilites:
- Triage Support Requests
- Serve as primary point of contact for issue resolution
- Investigate all reported issues
- Resolve Tier 1 issues
- Esclate Tier 2 issues
- Create standard responses to common requests

Desired:
- Ariba, SAP, Oracle experience

Qualifications

Mandatory:

Customer Service Experience
Excellent Verbal and Written Communication
Technology background

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Customer Service Experience
  • Excellent Verbal and Written Communication
  • Technology background
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The Company
HQ: Columbia, Maryland
771 Employees
Year Founded: 2006

What We Do

Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. With 19+ years of experience, we help bridge the gap between ideas and reality through modern, scalable, and secure technologies. What We Do ✨ Software Engineering & App Development: ADA/WCAG-compliant enterprise apps, cross-platform mobile/web development, CI/CD & DevOps 📊 Microsoft Ecosystem: Power BI, Power Automate, Dynamics 365, Azure, MS Fabric for automation and insights ☁️ Cloud & DevOps: AWS, Azure, GCP migration, Infrastructure as Code (Terraform, ARM, CloudFormation) ⚙️ Data Engineering: ETL/ELT pipelines, Snowflake, Databricks, Redshift, advanced dashboards (Power BI, Tableau) 🔗 System Integration: ERP & CRM modernization with Salesforce, SAP, MS Dynamics 🛠️ Automation & Low-Code: Accelerate innovation via Power Platform 🔒 Cybersecurity: SOC 2, HIPAA, GDPR compliance, endpoint & cloud security 🔄 Agile Tech Staffing: Onshore/offshore delivery models with access to top IT talent 👥 Contingent Workforce Solutions: Scalable, flexible workforce strategies to meet dynamic business needs Why Infojini? ✔️ 2,500+ successful projects ✔️ Certified: CMMi Level 3, ISO, SOC 2, HIPAA, GDPR ✔️ Partnered with Snowflake, Salesforce & Microsoft ✔️ Experts in AI/ML, Generative AI, Automation ✔️ US HQ + 10+ delivery centers for local presence ✔️ Flexible engagement: Agile Pods, delivery teams, fixed-cost models How We Deliver Value • High-velocity teams for continuous innovation • Predictable costs, faster ROI, transparent delivery From code to cloud to customers—engineer your success with Infojini Inc. 📩 [email protected]

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