The Patient Care Manager is responsible for the quality, safety and efficiency of patient care providers in the assigned department(s). This includes functional responsibility for the day-to-day operation of all components of the department(s) and integration into the hospital’s network, personnel, and planning, budgeting, marketing, clinical review and committee structure. Assumes leadership role planning for the department(s) including but not limited to personnel, performance improvement, patient safety, regulatory compliance, programs/services, and physical plant issues.
JOB DUTIES AND RESPONSIBILITIES:
Assumes 24-hour responsibility/accountability for planning, organizing, and supervising care necessary to assure patient safety and meet the needs of patients served by assigned department(s).
Performs direct administrative functions for assigned department(s).
Develops, implements and evaluates short and long range of performance improvement and operational goals and objectives for the department(s).
Implements policies, procedures, rules, regulations, and recommended practices and ensures that clinical practice standards are met.
Analyzes and responds accordingly to unit specific performance, outcome, and financial data.
Develops capital and operational budgets in collaboration with Finance, hospital and Service line leadership.
Selects, motivates and retains staff; initiates formal recognition plan.
Responsible for developing and evaluating staffing based on patient care needs while maintaining costs within budget.
Maintains departmental records for administrative and regulatory purposes.
Facilitates unit-based councils, participates in network councils, leads projects for performance improvement and organizes monthly staff meetings and committee meetings.
Enhances job knowledge by remaining current in trends in the health care industry and specialty areas.
Works closely with appropriate medical staff leadership and members in the development and attainment of departmental goals.
Promotes an environment that fosters inquiry and creative thought, nursing education , development and application of evidence-based practice initiatives and maintenance of staffing competencies.
Reviews performance of staff, assures staff competency and initiates remedial actions, when appropriate.
PHYSICAL AND SENSORY REQUIREMENTS:
Sit up to 2 hours per day; 1 hour at a time. Stand for up to 10 hours time; 3 hours at a time. Walk 6 hours per day; 10 minutes at a time. Consistently lift and carry objects up to 10 lbs. Frequently push objects up to 10 lbs. Occasionally lift and carry objects up to 50 lbs. Frequently stoop and bend. Occasionally squat. Frequently reach above shoulder level objects. object through touch. Frequently finger and handle objects. Occasionally firmly grasp, twist and turn and turns objects with hands and fingers. Must be able to hear as it relates to normal conversation. Must be able to see as it relates to general, near, far, color, and visual monotony.
EDUCATION:
Graduate of an accredited professional nursing program. Registered Nurse with current license to practice in the state of Pennsylvania or seeking licensure through endorsement. Bachelor of Nursing preferred. Enrollment in Bachelor of Nursing program required upon hire or at time of promotion. Bachelor of Nursing required within 5 years of hire or promotion. Master's degree preferred
TRAINING AND EXPERIENCE:
Minimum of three (3) years clinical experience with demonstrated leadership abilities required. Sound clinical knowledge in area to be managed. Strong interpersonal skills. Demonstrates ability in Human Resources and Financial Resource Management. Current BLS certification. Basic computer skills.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.Skills Required
- Graduate of an accredited professional nursing program.
- Registered Nurse with current Pennsylvania license or seeking licensure through endorsement.
- Enrollment in Bachelor of Nursing program upon hire or promotion; Bachelor of Nursing required within 5 years.
- Minimum of three (3) years clinical experience with demonstrated leadership abilities.
- Sound clinical knowledge in area to be managed (APU/PACU).
- Current BLS certification.
- Demonstrated ability in Human Resources and Financial Resource Management.
- Strong interpersonal skills.
- Basic computer skills.
- Master's degree.
- Experience developing and leading performance improvement, patient safety, and regulatory compliance initiatives.
What We Do
St. Luke's University Health Network is the largest employer and most recognized health system in the greater Lehigh Valley, with a history spanning over 150 years.
