Apprenticeship - Group Policy Services

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DKI Jakarta, IDN
In-Office
Entry level
Financial Services
The Role
Supports group policy administration across alteration, new business, renewal, billing, and collection processes. Responsibilities include preparing and monitoring medical card requests, submitting manual AML documentation, managing group email and dispatchers, creating policies and invoices, sending welcome letters, and preparing premium receipts, reminders, and excess claim billing. The apprenticeship requires strong attention to detail, computer literacy, teamwork, and a six-month commitment with a hybrid work schedule in South Jakarta.
Summary Generated by Built In

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Responsibilities:


Alteration Process

  • Preparation to sending medical card alteration
  • Monitoring and follow up report medical card for Alteration process
  • Manual AML submission for alteration process
  • Monitoring group email & dispatcher
  • Create manual invoice alteration

New Business

  • Preparation to sending medical card for New Business & Renewal
  • Monitoring and follow up report medical card for New Business & Renewal
  • Manual AML submission for new business process
  • Create manual policy
  • Welcome Letter submission to IT

Billing & Collection

  • Create premium receipt letter for sending to client
  • Create reminder notification to client for outstanding premium
  • Create receipt & billing excess claim base on request from client

Requirements:

  • Last year student/fresh graduate from any major
  • Willing to do WFO (4x a week) & WFH (1x a week) in South Jakarta
  • Work fast, neat and thorough
  • Computer literate: word, excel
  • Pleasant personality, good attitude and good team working
  • Have an experience in insurance company will be a plus
  • Committed to join the internship for 6 months period

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Skills Required

  • Must be a final-year student or fresh graduate from any major
  • Willing to work from the office four days per week and from home one day per week in South Jakarta
  • Able to work quickly, neatly, and thoroughly
  • Computer literate, including Microsoft Word and Microsoft Excel
  • Pleasant personality, good attitude, and ability to work well in a team
  • Experience in an insurance company
  • Committed to a six-month internship period

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The Company
HQ: London
52,292 Employees

What We Do

In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation

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