Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team!
Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.
Qualifications:
- Must be at least 18 years of age with a valid driver’s license and a clean driving record
- Previous administrative experience strongly preferred
- Previous dealership experience a plus
- Must be able to work a flexible schedule including Saturdays
- Must be organized, customer service oriented, and a great team player
Hours:
Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)
Pay: $16.00 per hour
Benefits Offered:
- Medical: HDHP & PPO
- Dental & Vision Insurance
- FSA/HSA/LPFSA
- Prescription Drug Coverage
- HealthJoy App- Company paid Healthcare navigation tool
- EAP: Employee Assistance Program
- Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
- Short- and Long-Term Disability
- Legal Resources Coverage & ID Protection
- Vacation and Holidays
- 401(k) with Employer Contribution upon eligibility
- Discount memberships to OneLife & YMCA athletic facilities
- Employee Referral Bonus Programs
- Employee parts & service discounts
- Weekly pay
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Skills Required
- At least 18 years of age
- Valid driver's license and clean driving record
- Previous administrative experience
- Previous dealership experience
- Flexible schedule availability, including Saturdays
- Strong organizational and customer service skills
- Ability to work effectively as a team player
What We Do
Casey Auto Group is a family-owned and operated automotive dealership group founded in 1958 as a single franchise dealership. Today, the organization has six locations in Newport News and Williamsburg and represents seven American and import vehicle lines, ranging from entry-level to high-line luxury. It serves Hampton Roads’ transportation needs through vehicle sales and related dealership operations across its regional network.
