Applied AI/ML Lead

Posted 3 Days Ago
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Tampa, FL, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead design, development, and production deployment of document AI solutions (image classification, text categorization, extraction). Architect CV/NLP models (CRNN, transformers), integrate OCR and generative AI, build scalable AWS SageMaker/EKS pipelines, implement MLOps, and lead a team of ML engineers to meet business KPIs.
Summary Generated by Built In

As Applied AI/ML Lead within Commercial & Investment Bank with the Healthcare Provider team, you will lead the design, development, and production deployment of AI/ML solutions focused on image classification, text categorization, and data extraction from scanned TIF documents. You will architect and implement computer vision pipelines leveraging CRNN architectures for document type identification, page-level categorization, and visual feature extraction.

Job responsibilities 

  • Lead the design, development, and production deployment of AI/ML solutions focused on image classification, text categorization, and data extraction from scanned TIF documents and evaluate and explore additional models and architectures to continuously improve classification accuracy, extraction quality, and processing efficiency.
  • Drive the development and fine-tuning of models for document understanding, text categorization, named entity recognition, and semantic understanding and combine visual layout information, textual content, and spatial relationships to extract structured data from complex scanned documents, while enabling automated categorization and metadata tagging of OCR-extracted text.
  • Lead the integration and optimization of OCR technology and generative AI capabilities into the document processing pipeline, ensuring high-accuracy text extraction from scanned TIF images across diverse document types, layouts, fonts, and quality levels. Leverage Amazon Bedrock to explore foundation model capabilities for intelligent document understanding, classification, document summarization, and augmenting traditional extraction pipelines.
  • Architect and implement scalable ML training and inference pipelines using AWS SageMaker, managing model training, hyperparameter tuning, distributed training for large vision models, and real-time/batch inference endpoint deployment. Collaborate with software engineering teams to integrate trained models into Java/Python-based microservices deployed on AWS EKS, ensuring low-latency, high-throughput inference for production document processing workloads.
  • Establish robust MLOps practices and annotation workflows, including model versioning, automated retraining triggers, A/B testing of model variants, drift detection on document distributions, and comprehensive performance monitoring dashboards and design and manage labeling strategies for training data, ensuring high-quality ground truth datasets for image classification, text categorization, and document extraction tasks.
  • Build and manage a team of ML engineers and applied scientists, fostering a culture of experimentation, rapid prototyping, and rigorous evaluation of model performance against business KPIs.

Required qualifications, capabilities, and skills 

  • Bachelor’s degree or MS or PhD in quantitative discipline, e.g. Computer Science, Mathematics, Operations Research, Data Science.
  • 7+ years of experience in applied ML/AI roles with at least 2+ years leading teams or large-scale ML initiatives
  • Advanced proficiency in Python and enterprise languages, with deep experience in PyTorch, TensorFlow, Hugging Face Transformers, OpenCV, and Pillow for model development and image processing. Proficiency in Java and/or Groovy for integrating ML capabilities into backend services and enterprise application ecosystems. Familiarity with Oracle databases for feature extraction, training data retrieval, and integration with ML workflows.
  • Deep expertise in computer vision and NLP models, with hands-on experience implementing and fine-tuning CRNN-based architectures for image classification and feature extraction. Strong experience with multimodal document understanding combining text, layout, and image features. Proficiency in transformer-based NLP models for text categorization, sequence labeling, named entity recognition, and semantic analysis of OCR-extracted content.
  • Practical experience with OCR technologies and image preprocessing, for text extraction from scanned documents, with an understanding of OCR accuracy optimization, preprocessing techniques, and post-processing correction. Experience with image preprocessing for scanned documents in TIF format, including multi-page handling, resolution normalization, deskewing, binarization, and noise removal.
  • Deep hands-on experience with AWS SageMaker and Amazon Bedrock, including end-to-end ML workflows such as training jobs, processing pipelines, model registry, distributed training, and real-time/batch inference endpoints. Practical experience leveraging foundation models, prompt engineering, and building generative AI-augmented document processing solutions. Experience deploying and scaling ML models as containerized microservices on AWS EKS using Docker and Kubernetes, with expertise in optimizing GPU-based inference workloads.
  • Strong knowledge of MLOps tools and practices, including MLflow, SageMaker Pipelines, or equivalent platforms for experiment tracking, pipeline automation, and model lifecycle management. Excellent leadership and communication skills with the ability to present complex technical concepts to senior leadership and non-technical audiences.

Preferred qualifications, capabilities, and skills 

  • Domain expertise in the healthcare industry 


  • Experience in applied ML/AI roles in document processing, computer vision, or NLP domains


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Bachelor's, MS, or PhD in Computer Science, Mathematics, Operations Research, Data Science, or related quantitative discipline
  • 7+ years experience in applied ML/AI roles with at least 2+ years leading teams or large-scale ML initiatives
  • Advanced proficiency in Python
  • Proficiency in Java and/or Groovy for backend integration
  • Deep experience with PyTorch, TensorFlow, and Hugging Face Transformers
  • Experience with OpenCV and Pillow for image processing
  • Hands-on experience implementing and fine-tuning CRNN-based architectures for document image tasks
  • Deep expertise in multimodal document understanding combining text, layout, and image features
  • Practical experience with OCR technologies and image preprocessing for scanned TIF documents (multi-page handling, deskewing, binarization, noise removal)
  • Experience with AWS SageMaker and Amazon Bedrock for end-to-end ML workflows and foundation model integration
  • Experience deploying and scaling ML models as containerized microservices on AWS EKS using Docker and Kubernetes, and optimizing GPU-based inference
  • Familiarity with Oracle databases for feature extraction and data retrieval
  • Strong knowledge of MLOps tools and practices, e.g., MLflow, SageMaker Pipelines, model versioning, retraining triggers, drift detection
  • Excellent leadership and communication skills; ability to present technical concepts to senior and non-technical audiences
  • Domain expertise in the healthcare industry
  • Experience in applied ML/AI roles in document processing, computer vision, or NLP domains

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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