US Conec, Ltd.
Engineering Innovation. Precision Plastics. Powering AI.
US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions that support today’s most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At US Conec, you’ll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future—whether your interests lie in manufacturing, engineering, operations, or beyond.
US Conec is seeking an Applications Engineer to provide customer-facing technical training, application support, and troubleshooting expertise for our fiber optic connectivity products, connector assembly processes, and termination equipment. In this role, you will partner closely with customers, Global Sales, Product Engineering, Process Engineering, Quality, and Product Management teams to drive successful product implementation, enhance customer capabilities, and support continuous improvement initiatives.
Responsibilities- Develop and deliver technical training programs covering fiber optic connectors, assembly processes, termination equipment, inspection methods, optical testing, and manufacturing best practices
- Conduct instructor-led certification programs, including multi-day classroom and hands-on training sessions at US Conec facilities and customer locations
- Translate complex technical concepts into practical, easy-to-understand instruction for operators, technicians, engineers, managers, and other technical audiences
- Provide remote and on-site technical support for customers, partners, and the Global Sales organization related to products, applications, manufacturing processes, and performance
- Support customer product launches and implementation activities through training, process optimization, troubleshooting, and technical consultation
- Investigate manufacturing and product performance issues using structured troubleshooting and root cause analysis methodologies
- Analyze technical data, including optical test results, inspection findings, and process performance metrics, to identify and resolve issues
- Build and maintain expertise in fiber optic connector termination processes, including fiber preparation, adhesive application, curing, cleaving, polishing, inspection, and testing
- Develop working knowledge of termination equipment, tooling, and related manufacturing technologies used with US Conec products
- Create and maintain training materials, certification content, technical documentation, troubleshooting guides, demonstrations, and customer-facing resources
- Collaborate with Engineering, Quality, Product Management, and Sales teams to address complex customer issues and improve technical support effectiveness
- Capture and communicate Voice of the Customer (VOC) insights, including customer feedback, recurring challenges, emerging requirements, and product improvement opportunities
- Support new product introductions by developing training programs and technical resources that enable successful customer adoption
- Track and document customer support activities, training outcomes, and significant technical findings
- Promote a culture of innovation, continuous improvement, customer focus, and adherence to US Conec’s core values
- Travel domestically and internationally to support customer training, technical support, and implementation activities
- Bachelor’s degree in Engineering, Engineering Technology, or a related technical discipline
- Strong technical aptitude with the ability to learn and apply complex manufacturing and engineering concepts
- Experience delivering technical training, customer support, field applications engineering, manufacturing engineering, or related technical functions
- Excellent verbal, written, and presentation skills with the ability to engage diverse technical audiences
- Ability to effectively communicate complex information in a clear, practical, and customer-focused manner
- Experience troubleshooting technical and manufacturing issues using structured problem-solving techniques
- Strong interpersonal skills and ability to build productive relationships with customers and cross-functional teams
- Ability to work independently while effectively collaborating across technical and commercial organizations
- Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Teams
- Willingness and ability to travel domestically and internationally
- Experience in fiber optics, optical connectivity, connector technology, or cable assembly manufacturing
- Knowledge of fiber optic connector termination, inspection, testing, and manufacturing processes
- Experience working in precision manufacturing or high-technology production environments
- Familiarity with optical test equipment, including insertion loss and return loss measurement systems
- Experience developing certification programs, technical curriculum, or customer training materials
- Knowledge of continuous improvement methodologies and quality systems
- Experience supporting new product introductions and customer implementation activities
- Exposure to data analysis tools and technical reporting methods
- Competitive salary with performance-based bonus potential
- 4 weeks of PTO plus paid holidays
- Comprehensive medical, dental, and vision coverage
- 401(k) with employer match
- A collaborative culture focused on innovation and continuous improvement
- Opportunities for career growth within a global technology leader
US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do.
US Conec is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics
Skills Required
- Bachelor's degree in Engineering, Engineering Technology, or a related technical discipline
- Strong technical aptitude and ability to learn complex manufacturing and engineering concepts
- Experience delivering technical training, customer support, field applications engineering, manufacturing engineering, or related technical functions
- Excellent verbal, written, and presentation skills
- Ability to communicate complex information clearly and practically to diverse technical audiences
- Experience troubleshooting technical and manufacturing issues using structured problem-solving techniques
- Strong interpersonal skills and ability to build relationships with customers and cross-functional teams
- Ability to work independently and collaborate across technical and commercial organizations
- Proficiency with Microsoft PowerPoint, Excel, Word, and Teams
- Willingness and ability to travel domestically and internationally
- Experience in fiber optics, optical connectivity, connector technology, or cable assembly manufacturing
- Knowledge of fiber optic connector termination, inspection, testing, and manufacturing processes
- Experience in precision manufacturing or high-technology production environments
- Familiarity with optical test equipment, including insertion loss and return loss measurement systems
- Experience developing certification programs, technical curriculum, or customer training materials
- Knowledge of continuous improvement methodologies and quality systems
- Experience supporting new product introductions and customer implementation activities
- Exposure to data analysis tools and technical reporting methods
US Conec Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Conec and has not been reviewed or approved by US Conec.
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Leave & Time Off Breadth — Job postings consistently advertise a minimum of four weeks of PTO plus paid holidays. This establishes a generous time-off baseline across many roles.
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Strong & Reliable Incentives — Company materials state base pay plus variable bonus for all employees, with postings citing performance-based bonus potential and employee recognition programs. This signals a structured incentive component embedded in total rewards.
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Healthcare Strength — Current postings routinely include medical, dental, and vision coverage for employees and families. This indicates comprehensive core health coverage as a standard offering.
US Conec Insights
What We Do
With over 30 years of proven innovation, US Conec continues to redefine the optical interconnect industry with next generation high density connectivity solutions. US Conec designs, develops, and manufactures industry leading technology solutions for data center structured cabling, public network, on-board interconnect, industrial and military markets worldwide. The company’s key product developments include MT ferrules, MTP® brand MPO connectors, MTP® PRO solutions, MXC® connectors, PRIZM® LightTurn® and PRIZM® MT lensed ferrule technology, ELiMENT™ single fiber connectors, VSFF MDC and MMC connectors, Fast-Track™ connectors, IBC™ fiber-optic cleaning solutions, termination equipment, high precision optical packaging components, and customized precision interconnect solutions.
