Application System Analyst

Reposted 18 Days Ago
Be an Early Applicant
Nutley, NJ, USA
In-Office
Entry level
Information Technology • Software
The Role
The Application System Analyst supports application and operating systems, handles corrective actions for service issues, and maintains service documentation. Responsibilities include ticketing, ensuring quality standards, and liaising with global staff.
Summary Generated by Built In
Company Description

About Collabera:

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Job Description

Job Description:

Position: Systems Administrator

Duration: 6+ Months

Location: Nutley, NJ - 07110

Responsibilities:

• Perform application/operating system support for large numbers of globally-based Windows/HP systems. 

• Analyze alarms from monitoring tools. Perform corrective actions to restore service for clients subscribing to TRM services. 

• Implement changes on production devices. Assist front-line client-supporting staff identifying and resolving complex application and connectivity failures. 

• Liaise with regional and global staff to ensure production systems are processing data real-time and that all emergency procedures and service restoration documentation are updated accordingly. 

• Responsible for reporting service outages and documenting events and service outages in accordance with established procedures

Essential Responsibilities:

• Ensuring all service checks, changes, procedures are followed as outlined in service level agreement and internal standard operating procedure. 

• Offers solutions and suggestions for process and product improvements to management. 

• Complete daily activities ensuring that the team is meeting quality standards for each position set by management. 

• Create/Update incident and change tickets with actions taken by the group. 

• Perform other miscellaneous duties as needed. 

Required Skills and Experience:

• Working knowledge/experience of Solaris/Linux or Microsoft Server Operating Systems 

• Working knowledge/experience of Microsoft Office, Internet Protocols, and networking technologies. 

• Solid technical, analytical, and problem solving skills with emphasis on both process and technology to solve business problems. 

Desired Skills and Experience:

• Technical Operations experience a plus. Working knowledge of news and/or financial markets. 

• Experience working within an global organization. 

• Experience with administrating Windows-based systems in an enterprise environment. 

• ITIL working knowledge.

Shift work: 

• Shift Position: Overnight or Day - (includes weekends and rotation on ad-hoc basis) 

Education / Certifications Required: 

• Associate/Bachelor’s degree in Business, Information Systems, or related field highly preferred. ITIL certification a plus. 

Ashish Biyala

314-942-5484

How to Apply For This Position: 

Please contact Ashish Biyala on 314-942-5484 

Qualifications

Application Support/ Production Support, Unix/Solaris, Windows, ITIL

Additional Information

To know more about this position please contact;

Ashish Biyala

314-942-5484

Skills Required

  • Working knowledge of Solaris/Linux or Microsoft Server Operating Systems
  • Working knowledge of Microsoft Office, Internet Protocols, and networking technologies
  • Associate/Bachelor's degree in Business, Information Systems, or related field
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