Application Support Specialist for Automation and Control Systems

Posted 17 Days Ago
Be an Early Applicant
Hiring Remotely in Mississauga, ON
Remote
Entry level
Software
The Role
The Application Support Specialist will provide support for software products by responding to service calls and emails, creating knowledge-base articles, and testing new software features. This role requires strong attention to detail and communication skills, focusing on customer support and satisfaction.
Summary Generated by Built In

Our Products

Our software products involve industrial plant automation (eg. opening and closing material gates, controlling conveyor belts, monitoring material flow, reading weigh scales and pulse meters, all in real time) and product dispatch (eg. dispatching orders to production plants, monitoring fleets of delivery trucks via GPS, load-balancing and optimizing workload across multiple production locations).

Job Description

This position will focus mainly on supporting our software products.

Responsibilities include:

  • Answering and responding to service calls/emails
  • Creating and maintaining knowledge-base articles
  • Testing and documenting new software features

Candidates must have:

  • Strong IT background
  • Experience with Microsoft operating systems
  • Experience with computer networking
  • Outstanding attention to detail and communication skills

About Us

MPAQ Automation Inc. is a software company based in Mississauga, ON, specializing in automation, dispatch, and control systems. We react quickly to the needs of our customers, and provide outstanding customer support. We also love to fire up the BBQ for lunch once in a while on sunny days.

Our office atmosphere is casual. There is no strict dress code, and working hours are flexible. Our team is highly autonomous, and we favor candidates who can run with new ideas. We're a fun group with a sense of humor, and we work hard to produce and support usable, effective software.

Thanks for reading, we look forward to hearing from you!

    Top Skills

    Microsoft
    The Company
    Mississauga, Ontario
    10 Employees
    On-site Workplace
    Year Founded: 1988

    What We Do

    MPAQ Automation Inc. is a software company based in Mississauga, ON, specializing in automation, dispatch, and control systems. We react quickly to the needs of our customers, use the latest tools and technologies, and provide outstanding customer support. We also love to fire up the BBQ for lunch on sunny days.

    Our software products involve industrial plant automation (eg. opening and closing material gates, controlling conveyor belts, monitoring material flow, reading weigh scales and pulse meters, all in real time) and product dispatch (eg. dispatching orders to production plants, monitoring fleets of delivery trucks via GPS, load-balancing and optimizing workload across multiple production locations)

    Similar Jobs

    Remote
    14 Locations
    1928 Employees

    CrowdStrike Logo CrowdStrike

    Professional Services Explorer Intern - Summer 2025 (Remote)

    Cloud • Information Technology • Sales • Security • Cybersecurity
    Remote
    6 Locations
    10000 Employees

    Braze Logo Braze

    Senior Incident Manager

    Marketing Tech • Mobile • Software
    Easy Apply
    Remote
    Ontario, ON, CAN
    1500 Employees

    Dropbox Logo Dropbox

    Senior AI Governance Program Manager

    Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
    Remote
    Canada
    2500 Employees
    152K-205K Annually

    Similar Companies Hiring

    Jobba Trade Technologies, Inc. Thumbnail
    Software • Professional Services • Productivity • Information Technology • Cloud
    Chicago, IL
    45 Employees
    RunPod Thumbnail
    Software • Infrastructure as a Service (IaaS) • Cloud • Artificial Intelligence
    Charlotte, North Carolina
    53 Employees
    Hedra Thumbnail
    Software • News + Entertainment • Marketing Tech • Generative AI • Enterprise Web • Digital Media • Consumer Web
    San Francisco, CA
    14 Employees

    Sign up now Access later

    Create Free Account

    Please log in or sign up to report this job.

    Create Free Account