Responsible for leading Change-the-Bank initiatives and IT projects relating to critical business applications across APAC branches, primarily supporting Markets, Banking and downstream systems. Act as the key liaison between local business users, Head Office/Madrid, global technology teams and suppliers. Ensure effective project delivery, governance, risk management and senior stakeholder communication.
Key Responsibilities
Lead and oversee end-to-end delivery of key IT projects and Change-the-Bank initiatives across APAC.
Manage and coordinate relationships with business stakeholders, Head Office/Madrid, global technology teams and suppliers.
Establish appropriate project governance and provide regular project status, risk and management reporting.
Proactively manage project risks, issues, dependencies and escalations to ensure timely resolution.
Drive project planning, prioritisation, resource coordination and delivery against agreed timelines and objectives.
Oversee release planning, UAT, go-live readiness, implementation and post-production support.
Lead change management activities, including business communication, training and implementation readiness.
Ensure projects comply with relevant IT governance, operational risk and internal control requirements.
Provide leadership and guidance to project teams and drive effective collaboration across regional and global stakeholders.
Support management in defining APAC technology priorities and identifying opportunities to improve systems and project delivery.
Basic Requirements
University degree in IT, Computer Science, Business or related discipline.
10+ years of relevant experience in IT project/programme management or application management, preferably within banking or financial services.
Proven experience managing complex, regional or cross-border technology projects.
Strong stakeholder management, leadership, communication and problem-solving skills.
Good understanding of banking applications and Corporate/Investment Banking business processes.
Excellent written and spoken English; Spanish is highly desirable.
Knowledge of Santander core banking applications and global technology environment would be an advantage
Skills Required
- University degree
- 5 years of experience planning, implementing, and supporting systems
- Written and spoken English proficiency
- Written and spoken Spanish proficiency
- Understanding of Santander core banking applications
- Understanding of corporate banking business models
- Strong interpersonal and communication skills
- Positive team-player attitude
Santander Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Santander and has not been reviewed or approved by Santander.
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Retirement Support — A dollar‑for‑dollar 401(k) match up to 6% of eligible pay and immediate vesting are highlighted as core strengths, supporting long‑term savings. This is reinforced by company‑paid disability and life/AD&D coverage that bolster financial security.
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Leave & Time Off Breadth — Paid time off typically ranges from 18–30 days in the U.S. with 11 paid holidays, plus dedicated volunteer and development time; the UK features a minimum of 25 days with buy/sell options. Some roles also use self‑managed PTO, offering additional flexibility depending on team norms.
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Parental & Family Support — U.S. parental benefits include 8 weeks paid for all parents and a total of 16 weeks paid for birth mothers, with flexibility for reduced hours around childbirth. Caregiver leave and dependent‑care programs add further family support.
Santander Insights
What We Do
Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.
