Application Support Engineer

Reposted Yesterday
Be an Early Applicant
Indore, Madhya Pradesh, IND
In-Office
Senior level
Information Technology
The Role
Provide application and database support by diagnosing and resolving issues across critical business systems, improving reliability, mentoring juniors, and coordinating with stakeholders to align support with business objectives.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft SQL Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Summary:
The Team Lead – SQL Server DBA leads a team of database administrators responsible for managing enterprise-grade SQL Server environments across on-premises data centers and Azure IaaS/PaaS platforms. The role combines hands-on technical expertise with team coordination, client interaction, and continuous service improvement responsibilities. The candidate will drive operational excellence and contribute to cloud transformation initiatives.
Key Responsibilities:
Lead, mentor, and coordinate a team of 4–8 SQL DBA analysts assign tasks and review outputs.
Serve as technical escalation point for P1/P2 critical database incidents.
Plan and execute SQL Server patching, upgrade, and migration projects end-to-end.
Design and implement HA/DR strategies including Always On AG, log shipping, and Azure geo-redundancy.
Review and approve database change requests conduct peer review of scripts and runbooks.
Conduct weekly/monthly service reviews with clients prepare capacity and performance reports.
Drive root cause analysis (RCA) for major incidents and implement preventive measures.
Define and enforce DBA standards, naming conventions, and security baselines.
Manage on-premises to Azure migration projects — assessment, planning, execution, and hypercare.
Collaborate with application, network, and storage teams for infrastructure design and DR drills.
Identify automation opportunities build PowerShell/T-SQL scripts to reduce manual effort.
Ensure compliance with organizational security and audit requirements.
Technical Skills & Requirements
Deep expertise in SQL Server 2014–2022 administration and performance tuning.
Advanced T-SQL — query optimization, execution plan analysis, index tuning, statistics.
Always On Availability Groups — synchronous/asynchronous replicas, listener configuration, failover.
SQL Server on Azure IaaS — VM series selection, premium SSD, Azure Load Balancer for AG listener.
Azure SQL Managed Instance — managed instance link, business critical vs general purpose tiers.
Azure SQL Database — elastic pools, serverless tier, geo-replication, long-term backup retention.
Azure Monitor, Log Analytics, and Kusto Query Language (KQL) for DB alerting and dashboards.
PowerShell and Azure CLI scripting for automation, VM management, and Azure resource deployment.
Database security — TDE, Always Encrypted, Dynamic Data Masking, Row-Level Security, Azure AD auth.
SSRS, SSIS, and SSAS administration experience preferred.
ITSM process ownership — change management, problem management, and SLA governance.
Azure IaaS & PaaS Administration
Azure IaaS: Manage SQL Server on Azure Virtual Machines — VM sizing, availability sets, proximity placement groups, and Azure site recovery.
Azure PaaS: Administer Azure SQL Database and Azure SQL Managed Instance — elastic pools, service tiers, DTU/vCore sizing.
Configure and monitor Azure Database for SQL MI — failover groups, auto-failover, read replicas.
Manage Azure Storage accounts for database backups — LRS/GRS/ZRS replication, lifecycle policies, soft delete.
Use Azure Monitor, Log Analytics, and Azure Advisor for performance and health insights.
Implement Azure Private Endpoints and VNet service endpoints for secure database connectivity.
Manage Azure Key Vault integration for TDE keys, column encryption, and Always Encrypted.
Configure Azure Backup for SQL on IaaS VMs and Azure SQL Managed Instance backup policies.
Work with Azure NSGs, firewalls, and network topology to ensure secure DB access.
Participate in lift-and-shift and cloud migration projects — assessment, sizing, and post-migration validation.
Certifications (Preferred):
Microsoft Certified: Azure Database Administrator Associate (DP-300) — required.
Microsoft Certified: Azure Administrator Associate (AZ-104) — preferred.
MCSA/MCSE SQL Server — preferred.
ITIL Foundation or Practitioner — required.
Soft Skills
Strong leadership and team management capabilities.
Excellent client-facing communication and stakeholder management skills.
Ability to manage multiple priorities and work under pressure in a 24x7 environment.
Strong analytical and structured problem-solving approach.
Proactive mindset with a focus on automation and continuous improvement.
Experience working in managed services or large enterprise environments.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft SQL Server Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Microsoft SQL Server Administration
  • Minimum 5 years experience in Microsoft SQL Server Administration
  • Database performance tuning and optimization
  • Backup and recovery techniques for database systems
  • Ability to monitor and troubleshoot database-related issues
  • Familiarity with security best practices and compliance standards in database management
  • Experience leading and mentoring a technical team
  • 15 years full time education
  • Position based at Bengaluru office (onsite)

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

Accenture Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Similar Jobs

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Indore, Madhya Pradesh, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Indore, Madhya Pradesh, IND
456553 Employees

Cardinal Health Logo Cardinal Health

Support Engineer

Healthtech • Pharmaceutical
In-Office or Remote
7 Locations
44000 Employees

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account