Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Enterprise Edition, Spring Boot, Angular, Investment Banking
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Mandatory to work in rotational shifts 24*7 to ensure full-day support coverage of applications and data workflows
Role Overview:
We are looking for an Application Support Engineer to monitor and maintain applications
The ideal candidate will be responsible for ensuring smooth operation of application, promptly identifying and resolving issues, performing root cause analysis, executing standard operating procedures (SOPs), and communicating effectively with stakeholders and escalation teams.
Key Responsibilities:
- Monitor application, troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications
- Detect, triage failures, analyze problems, implement solutions, and enhance system performance
- Perform initial troubleshooting and apply defined remedial actions based on SOPs.
- Analyze root cause of recurring or complex issues and recommend long-term fixes or improvements.
- Communicate effectively with relevant teams — developers, platform, and business users — regarding job status, delays, and incidents.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Enterprise Edition, Spring Boot, Angular and Investment Banking.
- Strong understanding of application performance monitoring tools.
- Experience with database management and SQL.
- Familiarity with cloud computing concepts and services.
- Ability to write and maintain technical documentation.
Additional details:
Shift Timings:
Shift A (6:30 AM – 15:30 PM IST)
Shift B (14:30 PM – 23.30 PM IST)
Shift C (22:30 PM – 7:30 AM IST)

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.