KRG Technologies

Application Support Engineer

Reposted 22 Days Ago

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Tampa, FL, USA

In-Office

Entry level

Information Technology • Consulting

The Role

This role involves initial support for application issues, monitoring system health, and resolving incidents using predefined scripts. Requires good communication and IT service management skills.

Summary Generated by Built In

Company Description

Thanks & Regards
Balaji Bobby| Resourcing Executive
KRG Technologies, Inc.,
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
Direct : 661-367-8000 Ext : 251 | www.krgtech.com

Job Description

Level 1 / 1.5 • Initial support level and first interface for end user & system generated application issues
• Work as a part of Application Command Center that includes monitoring and system health checks
• Work as a part of the L1.5 group drives SOP / Script based resolution and fulfillment • Good Communication Skills
• Foundation in IT Service Management (Handling Incidents, Troubleshooting, working through ticketing tools, experience in systems management / monitoring tools will be useful)
• Computer Science Education with good foundation in technical skills and basics on Java / .NET / C++ / C#/SQL/Oracle
• Associates / 3 year degrees in Computer Programming, Computer Science etc.,

Additional Information

Client -

End Client -

Skills Required

Good Communication Skills
Foundation in IT Service Management
Experience in systems management / monitoring tools
Computer Science Education
Basics on Java / .NET / C++ / C#/SQL/Oracle
Associates / 3 year degrees in Computer Programming, Computer Science etc.

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