Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Asset Management
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users.

Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Provide technical support and troubleshooting for application issues.
- Collaborate with cross-functional teams to resolve complex technical problems.
- Monitor and maintain application performance, ensuring high availability and reliability.
- Identify and implement process improvements to enhance application support.
- Document and maintain technical procedures and user guides.
- Assist in the deployment and configuration of applications.
- Stay updated with the latest technologies and industry trends to provide innovative solutions.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Asset Management.
- Strong understanding of software development lifecycle.
- Experience with incident management and problem resolution.
- Good To Have Skills: Experience with ITIL framework.
- Familiarity with SQL and database concepts.
- Knowledge of scripting languages like Python or PowerShell.

Additional Information:
- The candidate should have a minimum of 0-2 years of experience in Asset Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

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