Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Datadog
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
We are seeking a skilled Monitoring SME with deep expertise in DataDog and integration with ITOM / ITSM. The candidate will be responsible for designing and implementing monitoring templates for infrastructure and applications, design and develop dashboards for real-time visibility into infrastructure health and application performance.
Roles & Responsibilities:
- Deploy Datadog in distributed environment and integration with ITOM /ITSM.
- Setup Metric, Anomaly, Composite and other custom monitors to support Infrastructure, Application, and Business services.
- Configure Application Performance Monitoring (APM) and Real User Monitoring (RUM) to track service latency, throughput (RPS/QPS), and end-user experience of various applications.
- Able to Resolve Datadog environment and observability related issue through troubleshooting and coordination with relevant teams.
- Configure and manage SLA/SLO definitions
- Design and maintain dashboards to provide real-time visibility into service health, CMDB, and operational metrics
Professional & Technical Skills:
- Must To Have Skills: - Datadog Product Expertise (Infra, APM, Metric collection, Ingestion, Dashboard creation and optimization), Python / Ansible.
- Experience in monitoring and troubleshooting complex software systems using Datadog tools and dashboards.
- Strong analytical skills to interpret system metrics and logs for effective issue diagnosis.
- Ability to collaborate with development and operations teams to implement monitoring best practices.
- Familiarity with alerting mechanisms and incident management processes to ensure timely response.
- Knowledge of cloud infrastructure and its impact on application performance monitoring.
- Minimum of 3.5 years of experience in Datadog monitoring implementation and administration ((Infra, APM, Metric collection, Ingestion, Dashboard creation and optimization). Proficiency in Python development ,ThousandEye and ITOM will be added advantage.
- Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong analytical and problem-solving skills.
Good to Have Skills:
- ServiceNow ITOM
- AWS/Azure Cloud Knowledge
Additional Information:
- The candidate should have minimum 5 years of experience in Datadog.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Minimum 5 years of professional experience
- Minimum 5 years of Datadog experience
- Minimum 3.5 years of Datadog monitoring implementation and administration experience
- Datadog expertise in infrastructure monitoring, APM, metric collection, ingestion, dashboard creation, and optimization
- Python proficiency
- Ansible proficiency
- 15 years of full-time education
- Experience monitoring and troubleshooting complex software systems using Datadog tools and dashboards
- Strong analytical, problem-solving, verbal, and written communication skills
- Ability to collaborate with development and operations teams
- ServiceNow ITOM experience
- AWS or Azure cloud knowledge
- ThousandEyes experience
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
