Application Support Engineer

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Configure and support Oracle EBS Financials modules, including General Ledger, Payables, Receivables, Cash Management, and Fixed Assets. Analyze requirements, create functional design and configuration documents, support data conversion, develop test scenarios and scripts, conduct functional testing and UAT, assist with go-live and hypercare, and resolve production issues through root-cause analysis. Collaborate with technical teams on reports, integrations, conversions, and extensions.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle EBS Financials
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Work details include,
Analyze business requirements and map them to Oracle EBS FIN modules (General Ledger, Payables, Receivables, Cash Management, Fixed Assets).
Configure and support General Ledger, Payables, Receivables, Cash Management, Fixed Assets.
Manage All Module configurations.
Support end-to-end supply financial processes
Prepare functional design documents (MD050), setup documents, and test scripts.
Perform functional testing, UAT support, and production go-live assistance.
Provide post-production support, issue resolution, and root-cause analysis.
Collaborate with technical teams for reports, interfaces, conversions, and extensions (RICEW).
Must be involvement in Data Conversion (Elements related to FIN like – Open AR Invoices etc, with Cutover planning and Post Go-live Support during hyper care.
Deliverables documents include
Key Design Decisions (KDD) - A document describing the key design decisions made across functional streams.
Functional Design Requirement Document (FDR) - A document detailing the functional design requirements for Reports, Integrations, Conversions, and Extensions for Accenture owned
scope.
Functional Design Document (FDD) - A document detailing the functional design specification for Reports, Integrations, Conversions, and Extensions for Accenture owned scope.
Configuration Workbook (BR100) - A document capturing the configuration values
Business Demo ( Show & Tell ) Overview presentations
Data Conversion Strategy Document - A high-level document that outlines the overall approach to data conversion. This includes the scope of data to be converted (e.g., master data, open balances, etc,), the chosen migration methodology
Data Mapping Document - This detailed spreadsheet or document maps every single field from the legacy source system to its corresponding field in the Oracle EBS R12 target system. It includes data types, formats, and any required transformation rules.
SIT Test Scenarios and Plan - A document with the list of scenarios defined by business that will be used to test the solution capabilities in scope for the release.
SIT Test Scripts – A document listing all the steps for executing test script scenarios.
End-to-End Test Scenarios and Plan- A document with the list of scenarios defined by business that will be used to test the solution capabilities in scope for the release.
E2E Test Scripts – A document listing all the steps for executing test script scenarios.
Training Presentation - Slide decks used during instructor-led sessions to guide the discussion and present key concepts (Record the training)

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Oracle EBS Financials experience
  • At least 7.5 years of professional experience
  • 15 years of full-time education
  • Experience configuring and supporting General Ledger, Payables, Receivables, Cash Management, and Fixed Assets
  • Experience with Oracle EBS financial data conversion, cutover planning, and post-go-live support

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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