Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Python (Programming Language)
Good to have skills : AI Agents & Workflow Integration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and promptly address any disruptions, contributing to the overall efficiency and reliability of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Python (Programming Language).
- Good To Have Skills: AI Agents & Workflow Integration.
- Strong problem-solving abilities with a focus on troubleshooting complex software issues.
- Experience in monitoring and maintaining application performance and availability.
- Familiarity with debugging tools and techniques to analyze system logs and errors.
- Ability to work effectively in a collaborative team environment and communicate technical information clearly.
Additional Information:
- The candidate should have minimum 3 years of experience in Python (Programming Language).
- This position is based at our Chennai office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Minimum 3 years of experience with Python programming
- 15 years of full-time education
- Strong problem-solving and troubleshooting abilities for complex software issues
- Experience monitoring and maintaining application performance and availability
- Familiarity with debugging tools, system logs, and error analysis
- Ability to collaborate effectively and communicate technical information clearly
- Experience with AI Agents and Workflow Integration
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
