The Role
Manage, monitor, troubleshoot, and optimize enterprise AWS cloud infrastructure and services. Resolve incidents, support change management, maintain platform availability, automate infrastructure using Terraform and CloudFormation, and uphold security and governance standards. Collaborate with application, architecture, security, vendor, and service management teams to diagnose issues, document resolutions, and deliver reliable, scalable cloud services.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting efficiency. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of issues to support business continuity and operational excellence.
Roles & Responsibilities:
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : AWS Cloud Engineer Good to Have Skills : Azure Cloud Job Requirements : Key Responsibilities : Overall 4+ years of experience working in IT at least 2 to 3 years as an AWS Cloud Engineer Requirement: We are seeking a mid-level AWS Cloud Engineer with strong experience in cloud infrastructure operations, support, and automation across enterprise AWS environments. The role will focus on the management, monitoring, troubleshooting, and optimization of AWS services including EC2, S3, ELB (ALB/NLB), Route53, VPC, AWS Backup, EKS, ELK/Kibana, IAM, CloudWatch,Cloud Formation and AWS Organizations, along with hands-on experience in Terraform-based Infrastructure as Code (IaC). The candidate will be responsible for maintaining cloud platform availability, supporting incident and change management activities, implementing infrastructure automation, monitoring system health, and ensuring adherence to security and governance standards. The ideal candidate should possess strong troubleshooting skills, experience working in production support environments, familiarity with cloud networking and container platforms, and the ability to collaborate with architecture, security, and application teams to deliver reliable and scalable cloud services.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Infrastructure.
- Experience with cloud service management and incident resolution processes.
- Strong understanding of system monitoring tools and operational stability practices.
- Ability to collaborate effectively with vendors and internal teams for issue resolution.
- Familiarity with change management procedures and documentation standards.
Additional Information:
- The candidate should have minimum 2 years of experience in Cloud Infrastructure.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting efficiency. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of issues to support business continuity and operational excellence.
Roles & Responsibilities:
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : AWS Cloud Engineer Good to Have Skills : Azure Cloud Job Requirements : Key Responsibilities : Overall 4+ years of experience working in IT at least 2 to 3 years as an AWS Cloud Engineer Requirement: We are seeking a mid-level AWS Cloud Engineer with strong experience in cloud infrastructure operations, support, and automation across enterprise AWS environments. The role will focus on the management, monitoring, troubleshooting, and optimization of AWS services including EC2, S3, ELB (ALB/NLB), Route53, VPC, AWS Backup, EKS, ELK/Kibana, IAM, CloudWatch,Cloud Formation and AWS Organizations, along with hands-on experience in Terraform-based Infrastructure as Code (IaC). The candidate will be responsible for maintaining cloud platform availability, supporting incident and change management activities, implementing infrastructure automation, monitoring system health, and ensuring adherence to security and governance standards. The ideal candidate should possess strong troubleshooting skills, experience working in production support environments, familiarity with cloud networking and container platforms, and the ability to collaborate with architecture, security, and application teams to deliver reliable and scalable cloud services.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Infrastructure.
- Experience with cloud service management and incident resolution processes.
- Strong understanding of system monitoring tools and operational stability practices.
- Ability to collaborate effectively with vendors and internal teams for issue resolution.
- Familiarity with change management procedures and documentation standards.
Additional Information:
- The candidate should have minimum 2 years of experience in Cloud Infrastructure.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Minimum 2 years of experience in cloud infrastructure
- Overall 4+ years of IT experience
- 2–3 years of experience as an AWS Cloud Engineer
- Proficiency in cloud infrastructure operations, support, and automation
- Experience with AWS services including EC2, S3, ELB, Route 53, VPC, AWS Backup, EKS, IAM, CloudWatch, CloudFormation, and AWS Organizations
- Hands-on experience with Terraform-based Infrastructure as Code
- Experience with cloud service management and incident resolution processes
- Strong understanding of system monitoring tools and operational stability practices
- Familiarity with cloud networking and container platforms
- Ability to collaborate with vendors and internal teams for issue resolution
- Familiarity with change management procedures and documentation standards
- 15 years of full-time education
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
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The Company
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
