The Role
Technical lead responsible for designing, implementing, integrating, and managing Workspace ONE endpoint environments. Supports UEM, identity integration, Windows and multi-platform device management, application deployment, compliance, automation, PKI, and security. Troubleshoots enrollment, applications, profiles, and device communication issues while managing incidents, root-cause analysis, changes, and production support. Develops deployment strategies, provides technical leadership, and works with customers and stakeholders.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : VMware Workspace ONE
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary :
The Workspace ONE Technical Lead will be responsible for technical planning, design, implementation, integration, and day-to-day management of the customer's endpoint management environment. The role requires strong hands-on experience in Workspace ONE UEM, Workspace ONE Access, Windows Modern Management, application deployment, device compliance, security, identity integration, and automation.
Roles and Responsibilities:
Must have skill: Omnissa Workspace ONE UEM, Workspace ONE Access, Windows 10/11 Endpoint Management, Application Deployment, Device Enrollment & Compliance, Profiles & Policies, Freestyle Orchestrator, Sensors/Scripts, PowerShell, REST API, PKI/SCEP, Entra ID/Active Directory, SSO and Identity Integration.
Good to have skills: Microsoft Intune, Cloud PC/Windows 365, SCCM/MECM Co-Management, VDI Management, Azure Virtual Desktop (AVD), Citrix, VMware Horizon, Microsoft Autopilot.
Strong understanding of Workspace ONE UEM architecture, Organization Groups, enrollment, and device lifecycle management.
Experience managing Windows 10/11, macOS, iOS/iPadOS, and Android Enterprise devices.
Expertise in Workspace ONE profiles, policies, compliance, restrictions, applications, and device configurations.
Experience with application packaging, deployment, upgrades, dependencies, and troubleshooting.
Knowledge of Sensors, Scripts, Products, Freestyle Orchestrator, and Workspace ONE automation.
Strong PowerShell scripting and REST API/automation experience.
Experience with Workspace ONE Access, SSO, SAML/OIDC, Entra ID/Azure AD, and Active Directory integration.
Strong understanding of PKI, SCEP/NDES, certificates, Wi-Fi, and VPN configurations.
Experience with Apple Business Manager and Android Enterprise.
Knowledge of endpoint security, compliance, Conditional Access, and Zero Trust concepts.
Ability to troubleshoot enrollment, Intelligent Hub, application, profile, compliance, and device communication issues.
Experience in incident management, RCA, change management, and production troubleshooting.
Ability to design pilot and production deployment strategies and provide technical leadership.
Secondary Requirements:
Experience with Microsoft Intune, Cloud PC/Windows 365, and SCCM/MECM Co-Management.
Strong knowledge of VDI management, including deployment, troubleshooting, upgrades, patching, and migration.
Knowledge of Azure Virtual Desktop, Citrix, and VMware Horizon will be an added advantage.
Experience with Microsoft Autopilot and Microsoft Defender for Endpoint.
Knowledge of DevOps, Terraform, and Infrastructure as Code will be an added advantage.
Strong communication, documentation, stakeholder management, and technical leadership skills.
Professional Attributes-
Ability to work independently and make decisions with little direct supervision.
Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high-stress and ambiguous situations.
Educational Qualification:
Bachelor s Degree / Diploma in Engineering / Computer Science
Experience in providing voice-based Technical Support is desirable
Experience of working with global customers is an asset.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : VMware Workspace ONE
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary :
The Workspace ONE Technical Lead will be responsible for technical planning, design, implementation, integration, and day-to-day management of the customer's endpoint management environment. The role requires strong hands-on experience in Workspace ONE UEM, Workspace ONE Access, Windows Modern Management, application deployment, device compliance, security, identity integration, and automation.
Roles and Responsibilities:
Must have skill: Omnissa Workspace ONE UEM, Workspace ONE Access, Windows 10/11 Endpoint Management, Application Deployment, Device Enrollment & Compliance, Profiles & Policies, Freestyle Orchestrator, Sensors/Scripts, PowerShell, REST API, PKI/SCEP, Entra ID/Active Directory, SSO and Identity Integration.
Good to have skills: Microsoft Intune, Cloud PC/Windows 365, SCCM/MECM Co-Management, VDI Management, Azure Virtual Desktop (AVD), Citrix, VMware Horizon, Microsoft Autopilot.
Strong understanding of Workspace ONE UEM architecture, Organization Groups, enrollment, and device lifecycle management.
Experience managing Windows 10/11, macOS, iOS/iPadOS, and Android Enterprise devices.
Expertise in Workspace ONE profiles, policies, compliance, restrictions, applications, and device configurations.
Experience with application packaging, deployment, upgrades, dependencies, and troubleshooting.
Knowledge of Sensors, Scripts, Products, Freestyle Orchestrator, and Workspace ONE automation.
Strong PowerShell scripting and REST API/automation experience.
Experience with Workspace ONE Access, SSO, SAML/OIDC, Entra ID/Azure AD, and Active Directory integration.
Strong understanding of PKI, SCEP/NDES, certificates, Wi-Fi, and VPN configurations.
Experience with Apple Business Manager and Android Enterprise.
Knowledge of endpoint security, compliance, Conditional Access, and Zero Trust concepts.
Ability to troubleshoot enrollment, Intelligent Hub, application, profile, compliance, and device communication issues.
Experience in incident management, RCA, change management, and production troubleshooting.
Ability to design pilot and production deployment strategies and provide technical leadership.
Secondary Requirements:
Experience with Microsoft Intune, Cloud PC/Windows 365, and SCCM/MECM Co-Management.
Strong knowledge of VDI management, including deployment, troubleshooting, upgrades, patching, and migration.
Knowledge of Azure Virtual Desktop, Citrix, and VMware Horizon will be an added advantage.
Experience with Microsoft Autopilot and Microsoft Defender for Endpoint.
Knowledge of DevOps, Terraform, and Infrastructure as Code will be an added advantage.
Strong communication, documentation, stakeholder management, and technical leadership skills.
Professional Attributes-
Ability to work independently and make decisions with little direct supervision.
Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high-stress and ambiguous situations.
Educational Qualification:
Bachelor s Degree / Diploma in Engineering / Computer Science
Experience in providing voice-based Technical Support is desirable
Experience of working with global customers is an asset.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Minimum 7.5 years of professional experience
- 15 years of full-time education
- Bachelor's degree or diploma in Engineering or Computer Science
- Hands-on experience with Omnissa VMware Workspace ONE UEM and Workspace ONE Access
- Experience with Windows 10/11 endpoint management
- Experience with application deployment, device enrollment, compliance, profiles, and policies
- Experience with PowerShell scripting and REST API automation
- Experience with Entra ID Azure AD, Active Directory, SSO, SAML/OIDC, and identity integration
- Knowledge of PKI, SCEP/NDES, certificates, Wi-Fi, and VPN configurations
- Experience managing macOS, iOS/iPadOS, and Android Enterprise devices
- Experience with incident management, root-cause analysis, change management, and production troubleshooting
- Ability to design pilot and production deployment strategies and provide technical leadership
- Strong communication, documentation, stakeholder management, and customer service skills
- Microsoft Intune, Cloud PC/Windows 365, and SCCM/MECM co-management experience
- VDI management experience
- Knowledge of Azure Virtual Desktop, Citrix, or VMware Horizon
- Experience with Microsoft Autopilot and Microsoft Defender for Endpoint
- Knowledge of DevOps, Terraform, and Infrastructure as Code
- Voice-based technical support experience
- Experience working with global customers
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
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The Company
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
