Application Support Engineer

Reposted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Support and develop BlueYonder Warehouse Management System applications by investigating issues, troubleshooting enterprise systems, managing integrations, monitoring performance, conducting code reviews, and documenting solutions. Collaborate with cross-functional stakeholders across multiple client projects using Agile methodologies while ensuring reliable system operation and timely incident resolution.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : BlueYonder Warehouse Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Product: Blue Yonder Warehouse Management System (WMS)
- Skill: Required: MOCA, Java, Oracle PL/SQL, SQL Server, Git/SVN, system integrations, JavaScript
- Nice to have: JavaScript, RESTful APIs, JSON, JIRA, automated testing tools
- Strong grasp of development best practices, code review, and documentation standards and must have BY WMS Integrator Experience
- 3 Mandatory Skills* MOCA, Java, Oracle PL/SQL
- Detailed job description Software Engineer to support DSS team working on Blue Yonder WMS projects. Responsibilities include development, support, system integrations, code reviews, and documentation. Resource will work on multiple client projects and collaborate with stakeholders following Agile methodologies.

Professional & Technical Skills:
- Must Have Skills: Proficiency in BlueYonder Warehouse Management.
- Strong troubleshooting and analytical skills to diagnose and resolve complex software issues.
- Experience in managing and supporting enterprise-level warehouse management systems.
- Ability to work collaboratively with cross-functional teams to address system challenges.
- Familiarity with system monitoring tools and incident management processes.
- Excellent communication skills to effectively document issues and interact with stakeholders.

Additional Information:
- The candidate should have minimum 5 years of experience in BlueYonder Warehouse Management.
- This position is based at our BDC11 - SEZ office.
- A 15-year full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 5 years of experience in BlueYonder Warehouse Management
  • Proficiency in BlueYonder Warehouse Management
  • MOCA experience
  • Java experience
  • Oracle PL/SQL experience
  • BY WMS Integrator experience
  • 15 years of full-time education
  • SQL Server experience
  • Git or SVN experience
  • System integration experience
  • Strong troubleshooting and analytical skills
  • JavaScript experience
  • RESTful APIs, JSON, JIRA, or automated testing tools

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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