Application Support Engineer

Posted 3 Days Ago
Be an Early Applicant
Pune, Mahārāshtra, IND
In-Office
Expert/Leader
Information Technology
The Role
Investigate, troubleshoot, and resolve complex issues across critical business systems using Oracle Tax Reporting Cloud. Collaborate with multiple teams, advise on technical decisions, improve system processes and workflows, monitor performance, ensure business continuity, and mentor junior team members. The role requires deep subject matter expertise, strong analytical and problem-solving abilities, and effective communication.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Tax Reporting Cloud (TRCS)
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions that ensure the smooth operation of critical applications. Collaboration with different teams and continuous monitoring of system performance are integral parts of the daily routine, contributing to maintaining business continuity and enhancing system reliability.

Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members to support their professional growth and development.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Tax Reporting Cloud (TRCS).
- Strong analytical and problem-solving abilities related to Oracle Tax Reporting Cloud environments.
- Experience in troubleshooting and resolving complex issues within cloud-based tax reporting systems.
- Ability to collaborate effectively with cross-functional teams to implement solutions.
- Familiarity with system monitoring tools and performance optimization techniques.
- Excellent communication skills to convey technical information clearly and concisely.

Additional Information:
- The candidate should have minimum 6 years of experience in Oracle Tax Reporting Cloud (TRCS).
- This position is based at our PDC3C - SEZ location.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 15 years of professional experience
  • At least 6 years of experience with Oracle Tax Reporting Cloud (TRCS)
  • 15 years of full-time education
  • Proficiency in Oracle Tax Reporting Cloud (TRCS)
  • Strong analytical and problem-solving skills in Oracle Tax Reporting Cloud environments
  • Experience troubleshooting and resolving complex issues in cloud-based tax reporting systems
  • Ability to collaborate effectively with cross-functional teams
  • Excellent communication skills

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

Accenture Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Similar Jobs

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Pune, Mahārāshtra, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Pune, Mahārāshtra, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Pune, Mahārāshtra, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Pune, Mahārāshtra, IND
456553 Employees

Similar Companies Hiring

Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account