Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : NetApp Data Management & Cloud Storage Solutions
Good to have skills : Microsoft Azure IaaS
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires continuous monitoring, analysis, and collaboration with different teams to maintain system integrity and support business continuity in a fast-paced environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to identify root causes and implement effective resolutions.
- Document troubleshooting processes and solutions to enhance team knowledge and efficiency.
- Assist junior team members by sharing insights and providing guidance on complex issues.
- Continuously monitor system performance to proactively detect and address potential disruptions.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in NetApp Data Management & Cloud Storage Solutions.
- Good To Have Skills: Experience with Microsoft Azure IaaS.
- Strong knowledge of storage architecture and data management principles.
- Ability to analyze system logs and performance metrics to diagnose issues.
- Familiarity with cloud infrastructure and storage integration techniques.
- Experience in implementing and supporting scalable storage solutions in enterprise environments.

Additional Information:
- The candidate should have minimum 3 years of experience in NetApp Data Management & Cloud Storage Solutions.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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