Application Support Engineer

Posted 2 Days Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Investigate and resolve issues across SAP Datasphere environments; design and maintain Datasphere data models and integrations; perform incident/problem/change management; ensure data governance, SLA adherence, and deliver SAC-ready models while collaborating with stakeholders and supporting continuous improvement.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
-Design, build, and enhance Datasphere data models including analytical datasets, semantic views, fact/dimension structures, and star-schema-based architectures.
-Develop and maintain data integrations using Data Flows, Replication Flows, SDI/SDA, and connections to SAP S/4HANA, ECC, BW/4HANA, HANA Cloud, and non-SAP systems.
-Monitor, troubleshoot, and optimize Datasphere environments, addressing load failures, connection issues, and performance bottlenecks.
-Perform incident, problem, and change management, including root-cause analysis, solution delivery, and SLA adherence.
-Ensure data governance, metadata quality, lineage tracking, and access control (spaces, roles, privileges).
-Collaborate with business users, functional teams, and analytics groups (e.g., SAC teams) to translate requirements and deliver SAC-ready models.
-Support documentation creation and updates, including technical specs, data lineage diagrams, and deployment notes.
-Assist with user training, knowledge transfer, and technical guidance for junior team members.
-Participate in continuous improvement initiatives within the SAP CoE.
-Contribute to special data transformation and migration projects.
-Evaluate new SAP Datasphere features, SAP BTP services, and best practices for adoption.
Professional & Technical Skills:
-5–8 years of hands-on experience in SAP Datasphere data modelling, integration, and SQL/SQL Script.
-Deep knowledge of SAP data structures (S/4HANA, ECC, BW) and integration methods (SDI/SDA, Data Flows, Replication Flows).
-Experience in AMS/support processes including incident, problem, and change management.
-Stability and performance of Datasphere models and data pipelines.
-SLA compliance in AMS operations (incident resolution, change delivery).
-Accuracy and reliability of data exposed to downstream systems (SAC, reporting, analytics).
-Stakeholder satisfaction and successful delivery of enhancements/projects.
-Compliance with governance, security, and audit standards.

Additional Information:
- The candidate should have minimum 8 years of experience in SAP BTP Datasphere.
- This position is based at our BDC6F - SEZ office.
- A 15 years full time education is required.
-SAP certifications (Datasphere, HANA, BTP) are an advantage

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 7.5-8 years experience in SAP Datasphere/BTP
  • Hands-on experience in SAP Datasphere data modelling, integration, and SQL/SQLScript
  • Deep knowledge of SAP data structures (S/4HANA, ECC, BW/4HANA) and integration methods (SDI, SDA, Data Flows, Replication Flows)
  • Experience in AMS/support processes including incident, problem, and change management and SLA compliance
  • Experience monitoring, troubleshooting, and optimizing Datasphere environments and data pipelines
  • 15 years full time education
  • Work based at BDC6F - SEZ office (on-site)
  • SAP certifications (Datasphere, HANA, BTP)

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

Accenture Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Similar Jobs

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
3 Locations
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
456553 Employees

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account