Application Support Engineer

Posted Yesterday
Be an Early Applicant
Pune, Mahārāshtra, IND
In-Office
Mid level
Information Technology
The Role
Provide application support and troubleshoot issues across critical business systems. Design and architect IaC automation solutions, recommend tools, perform automation maturity assessments, engage directly with clients, and follow agile delivery practices. Work with IaC tools (Ansible, Terraform), version control, CI/CD pipelines, cloud platforms and scripting (Python/Shell).
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Infrastructure As Code (IaC)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Must Have
Able to solution, design and architect automation approach for a client, recommending the best fit tools for an optimized solution
Client handling capability with leading communication & story telling skills
Perform client s automation maturity assessment
Well versed with agile delivery principles, sprint model and scrum boards on JIRA on any other similar tool
Knowledge of IaC tools like version control systems (Git, SVN etc..), Ansible, Terraform, CICD tools like Azure DevOps, Jenkins or Rundeck
Cloud certified professional – AWS/Azure/GCP/VMWare private cloud
IaC security tools & vaulting
Coding Skills like Python / Shell Scripting / Ansible / Java Script
Good to have
Knowledge on Infrastructure architecture across networks, storage, compute, hosting
REST API integrations & JSON
Python / Prompt Engineering Skills
Knowledge of cloud technologies.
AI OPS tools understanding
DevOps certified cloud professional
Conceptual or working knowledge on SLO, SLI, toils, error budget and Chaos engineering

Additional Information:
- The candidate should have minimum 3 years of experience in Infrastructure As Code (IaC).
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 3 years experience in Infrastructure as Code (IaC)
  • 15 years full time education
  • Ability to solution, design and architect automation approaches and recommend best-fit tools
  • Client handling capability with strong communication and storytelling skills
  • Perform client automation maturity assessments
  • Well versed with agile delivery principles, sprint model and scrum boards (JIRA or similar)
  • Knowledge of IaC tools and version control systems (Git, SVN), Ansible, Terraform
  • Experience with CI/CD tools such as Azure DevOps, Jenkins or Rundeck
  • Cloud certified professional (AWS, Azure, GCP or VMWare private cloud)
  • Familiarity with IaC security tools and vaulting
  • Coding skills: Python, Shell scripting, Ansible, JavaScript
  • Based at Pune office (on-site)
  • Knowledge of infrastructure architecture across networks, storage, compute, hosting
  • REST API integrations and JSON
  • Python / Prompt Engineering skills
  • AI Ops tools understanding
  • DevOps cloud certification (preferred)
  • Conceptual or working knowledge of SLOs, SLIs, toil, error budgets and chaos engineering

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

Accenture Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Similar Jobs

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
2 Locations
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Pune, Mahārāshtra, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Pune, Mahārāshtra, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Pune, Mahārāshtra, IND
456553 Employees

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account