About HealthAsyst
HealthAsyst® is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation and integrations, on-going maintenance and support, BI & Analytics, and remote monitoring platforms. As a true partner, we help our customers navigate a complex regulatory landscape, deal with cost pressures, and offer high-quality services. As a healthcare transformation agent, we enable innovation in technology and accelerate problem-solving while delivering unmatched cost benefits to healthcare technology companies. HealthAsyst is now a Great Place to Work-Certified™ & our product has also been consistently recognized for high customer credibility by Gartner, Capterra etc.
- 3-to-6-year experience in Support role.
- Excellent communication skills.
- Experience working with MS SQL.
- Good to have experience working with Microsoft Technologies (VB.Net and C#)
- Experience working with American customers.
- Willingness to work on rotation shift to support 24/7/365 support process.
- Should have knowledge about support process (SLA, Priority, Criticality, Knowledge Base and etc)
- Exposure to application maintenance/production support/DevOps.
What you will get :
Bi-Annual Salary Reviews
Flexible working hour
Three Day Hybrid Model
Market competitive pay
GMC (Group Mediclaim): Provides Insurance coverage of Rs. 3 lakhs + a corporate buffer of 2 Lakhs per family. This is a family floater policy, and the company covers all the employees, spouse, and up to two children
Employee Wellness Program- HealthAsyst offers unlimited online doctor consultations for self and family from a range of 31 specialties for no cost to employees. And OPD consultations with GP Doctors are available in person for No Cost to employees
GPA (Group Personal Accident): Provides insurance coverage of Rs. 20 lakhs to the employee against the risk of death/injury during the policy period sustained due to an accident
GTL (Group Term Life): Provides life term insurance protection to employees in case of death. The coverage is one time of the employee’s CTC
Employee Assistance Program: HealthAsyst offers complete confidential counselling services to employees & family members for mental wellbeing
Sponsored upskills program: The company will sponsor upto 1L for certifications/higher education/skill upskilling.
Flexible Benefits Plan – covering a range of components like
- National Pension System.
- Internet/Mobile Reimbursements.
- Fuel Reimbursements.
- Professional Education Reimbursement
Skills Required
- 3 to 6 years of experience in a support role
- Excellent communication skills
- Experience working with MS SQL
- Experience working with Microsoft technologies, including VB.NET and C#
- Experience working with American customers
- Willingness to work rotating shifts supporting a 24/7/365 process
- Knowledge of support processes, including SLA, priority, criticality, and knowledge bases
- Exposure to application maintenance, production support, or DevOps
What We Do
HealthAsyst is a healthcare technology company that develops innovative IT solutions and services to enhance patient safety and simplify healthcare delivery. Its mission is to make healthcare more affordable, accessible, and efficient while serving as a trusted technology partner. Founded by Umesh Bajaj, the company provides technology-focused support for healthcare organizations and works to improve the way care is delivered.
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