Application Support Consultant

Reposted Yesterday
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Salt Lake City, UT, USA
In-Office
Senior level
Information Technology • Professional Services • Software • Consulting
The Role
Provide production application support and incident/problem management, monitor batch jobs, handle user support, drive support efficiencies and automation, and perform process consulting, configuration, validation and deployment across IT projects.
Summary Generated by Built In
Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

  • At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
  • At least 4 years of experience in Unix, SQL, Java
  •          Production support-batch monitoring/issue resolution
  •          User support Handling
  •          Incident management
  •          Problem management
  •          Driving Support efficiencies – doing FFAs, fixes, change management etc
  •          Automation- using scripting/tool development.
  • At least Y years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment 
  • At least X years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
  • Analytical and Communication skills 
  • project and talent management
  • Experience with project management

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 7 years of experience with Information Technology.

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a FULL TIME job oppurtunity.
  2. Only US CitizenGreen Card Holder, GC-EAD, H4-EAD, L2-EAD, E3 Visa, TN VIsa can apply.
  3. No OPT-EAD & H1-B for this position.
  4. Please do mention your Current US Visa Status while applying.

Skills Required

  • At least 5 years of experience in Business Process Consulting, problem definition, architecture/design/detailing of processes
  • At least 4 years of experience with Unix, SQL, Java
  • Production support including batch monitoring and issue resolution
  • User support handling and incident management
  • Problem management and driving support efficiencies (FFAs, fixes, change management)
  • Automation using scripting or tool development
  • Development/configuration/solutions evaluation/validation and deployment (years unspecified)
  • Analytical and strong communication skills
  • Project and talent management; experience with project management
  • Bachelor's degree or foreign equivalent (or three years progressive experience in lieu of each year of education)
  • At least 7 years of experience with Information Technology
  • Authorization to work in the U.S. (U.S. Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, E3, TN). No sponsorship (H-1B/OPT) available
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The Company
87 Employees
Year Founded: 2007

What We Do

SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.

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