Application Support Analyst

Posted 6 Days Ago
Be an Early Applicant
Nashville, TN, USA
In-Office
Mid level
Information Technology • Professional Services • Software • Consulting
The Role
Provide production application support and incident resolution in a global delivery environment. Monitor and manage applications on Windows/UNIX, troubleshoot Oracle/PL/SQL issues, use Autosys scheduling, follow ITIL processes, work in Agile/Scrum teams, and support basic banking-related applications under pressure.
Summary Generated by Built In
Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

=> At least 4 years of experience in Production Support Skills 

Experience in Windows and UNIX/Linux , Oracle and PL/SQL, Autosys, Application Management Experience, ITIL, Experience in Agile/Scrum, Basic of Banking 

=> Good knowledge of ITIL processes

=> Should be able operate well under pressure in a growing environment 

=> Analytical skills 

=> Experience and desire to work in a Global delivery environment

Qualifications

--> Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

--> At least 4 years of experience in IT

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Skills Required

  • Bachelor's degree or foreign equivalent (or progressive experience substitution)
  • At least 4 years of production support experience
  • At least 4 years of IT experience
  • Experience with Windows
  • Experience with UNIX/Linux
  • Experience with Oracle
  • Experience with PL/SQL
  • Experience with Autosys
  • Application management experience
  • Good knowledge of ITIL processes
  • Experience in Agile/Scrum
  • Basic knowledge of banking
  • Ability to operate under pressure
  • Analytical skills
  • Desire/ability to work in a global delivery environment
  • Authorized to work in the U.S. (no visa sponsorship available)
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The Company
87 Employees
Year Founded: 2007

What We Do

SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.

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