Application Release Manager

Posted Yesterday
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Miami Lakes, FL, USA
In-Office
Senior level
Fintech
The Role
Coordinate and lead application release planning, testing, deployment, rollback and post-release validation across application, infrastructure, QA, vendors and business stakeholders. Maintain release policies, enterprise release calendar, risk and dependency management, stakeholder communications, and drive tooling, automation, and process improvements aligned with governance and compliance.
Summary Generated by Built In
Job Summary & Responsibilities

Hybrid opportunity in Miami Lakes, FL.

JOB SUMMARY: The Application Release Manager is responsible for coordinating the deployment of releases of business applications into production environments. This role ensures that changes are planned, tested, and deployed in a controlled manner, maintaining the integrity and stability of production systems.

This position acts as a central point of coordination across application teams, infrastructure, QA, vendors, and business stakeholders to ensure successful release execution and alignment to business priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Release Planning & Governance:
  • Defines and maintains the Release Management policy, process, and SOPs
  • Develops and manages the enterprise release calendar
  • Release Coordination:
  • Serves as the lead coordinator for Application Support and Infrastructure production releases of existing systems
  • Coordinates release activities across Application teams, Infrastructure teams, Business stakeholders, Vendors and third parties
  • Ensures:
  • Testing is completed (QA/UAT validation)
  • Deployment plans are documented and approved
  • Backout/rollback plans are defined and viable
  • Risk & Dependency Management:
  • Identifies and manages:
  • Cross-system dependencies
  • Release conflicts and collisions
  • Resource constraints
  • Evaluates and escalates risks impacting release success
  • Ensures mitigation strategies are in place
  • Stakeholder Engagement & Communication:
  • Communicates release plans, risks, and status to:
  • IT leadership
  • Business stakeholders
  • Operations teams
  • Facilitate release readiness meetings and go/no-go decisions
  • Provides clear pre-release, during-release, and post-release communication
  • Post-Release Validation & Continuous Improvement:
  • Ensures post-deployment validation is completed
  • Coordinates and drives hyper care and issue resolution following release
  • Identifies improvement opportunities and drives process maturity
  • Tooling & Automation:
  • Manages and optimizes use of:
  • Integrated Change Management workflows
  • Release dashboards and reporting
  • Drives adoption of:
  • Standardized release tracking
  • Automation where applicable (CI/CD alignment over time)
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.

QUALIFICATIONS

Education

  • Bachelor's Degree or equivalent experience.

Experience

  • 7+ years in Release Management.
  • Strong experience with ITIL framework (Release & Change Management).
  • Experience in environments with CAB governance and multi-application / multi-vendor ecosystems.
  • Experience with QA/UAT coordination, deployment planning and rollback strategies.

Licenses and Certifications

  • ITIL Foundations Certification a plus.
  • Project Management Certificate a plus.

Knowledge, Skills, and Abilities

  • Strong understanding of Release lifecycle and Change Management integration.
  • Strong analytical, interpersonal, collaboration, presentation, influence, and problem-solving skills is a must.
  • Strong 'self-starter' with ability to manage competing priorities.
  • Effectively lead or collaborate with cross-functional resources to manage and resolve interdependencies.
  • Excellent oral and written communication skills; proven track-record of successfully briefing team members at all levels of an organization.
  • Must have strong organizational skills with a proven ability to work autonomously, multi-task and manage multiple projects.

Additional Information

  • Candidates residing in locations within BankUnited's footprint may be given preference.
 

Skills Required

  • Bachelor's Degree or equivalent experience
  • 7+ years in Release Management
  • Strong experience with ITIL framework (Release & Change Management)
  • Experience in environments with CAB governance and multi-application / multi-vendor ecosystems
  • Experience with QA/UAT coordination, deployment planning and rollback strategies
  • Strong analytical, interpersonal, collaboration, presentation, influence, and problem-solving skills
  • Strong organizational skills; ability to work autonomously, multi-task and manage multiple projects
  • ITIL Foundations Certification
  • Project Management Certificate

BankUnited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BankUnited and has not been reviewed or approved by BankUnited.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, with medical, dental, and vision options plus disability and life insurance. Wellness programming is described as robust, including incentives, screenings, and on-site fitness facilities at the corporate center.
  • Retirement Support Retirement support includes a 401(k) plan with a company match and relatively quick eligibility after one month. Auto-enrollment and auto-increase features are described, which can help employees build savings consistently.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including a sizable PTO range by level and paid holidays. Additional time-off programs such as volunteer time and flexible/hybrid/remote arrangements are also described for eligible positions.

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The Company
HQ: Miami Lakes, FL
1,635 Employees
Year Founded: 2009

What We Do

BankUnited, Inc., with total consolidated assets of $35.2 billion at March 31, 2021, is a bank holding company with one wholly owned subsidiary, BankUnited. BankUnited, a national banking association headquartered in Miami Lakes, Florida, provides a full range of banking services to individual and corporate customers through banking centers in Florida and New York. The Bank also provides certain commercial lending and deposit products on a national platform. Here at BankUnited, we endeavor to provide, through experienced lending and relationship banking teams, personalized customer service and offer a full range of traditional banking products and services to both commercial and retail customers.

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