Fraud investigators rely on multiple systems and workflows to identify, manage, and resolve cases. As Vanguard continues to evolve its fraud capabilities, we are building a unified case management platform that simplifies operations, improves investigator experiences, and creates a scalable foundation for future growth.
This role will serve as a key technical leader responsible for helping design, build, and deliver a resilient case management ecosystem that integrates multiple existing applications into a common platform supporting fraud investigations globally.
The ideal candidate combines strong hands-on engineering experience with leadership, collaboration, and systems-thinking skills. They are energized by ambiguity, enjoy building new capabilities from the ground up, and can influence teams without formal authority.
Lead Architecture and Platform Delivery
- Drive the technical design and implementation of a modern fraud case management platform that integrates multiple applications and services into a unified solution.
- Partner with architects, engineers, and product leaders to establish a scalable and resilient platform strategy.
- Make architectural and engineering decisions that balance speed of delivery with long-term maintainability and operational excellence.
- Contribute directly to solution design, technical planning, and critical engineering decisions.
Champion AI-Enabled Engineering and Innovation
- Drive adoption of AI-assisted software engineering practices to improve developer productivity, code quality, testing effectiveness, and delivery speed.
- Evaluate and incorporate emerging AI capabilities into engineering workflows, including code generation, automated testing, documentation, and development lifecycle optimization.
- Partner with architecture and platform teams to identify opportunities for AI-driven capabilities within the fraud case management ecosystem.
- Establish engineering practices that balance innovation, security, governance, and responsible AI adoption.
Influence Across Teams and Systems
- Act as an informal technical leader contributing to the fraud modernization roadmap.
- Build strong partnerships with teams supporting existing case management and fraud-related applications.
- Influence roadmaps, integration strategies, and technical standards to ensure a seamless end-to-end solution.
Build a New Engineering Team
- Help establish engineering practices, standards, and delivery processes for a newly formed team of full-stack engineers.
- Mentor and develop engineers through technical leadership, coaching, design reviews, and collaboration.
- Promote a culture of ownership, innovation, automation, and continuous improvement.
- Champion agile delivery practices that enable rapid iteration and continuous value delivery.
Drive Long-Term Platform Evolution
- Help define a strategic roadmap that enables onboarding of additional fraud capabilities, workflows, and regions over time.
- Identify opportunities to leverage cloud-native technologies, automation, integration patterns, and modern engineering practices.
- Establish the foundation for a scalable global platform that can support future growth and evolving fraud prevention requirements.
Qualifications
- Approximately 10+ years of application engineering experience.
- Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
- Strong experience with distributed systems, integrations, APIs, and modern application architectures.
- Demonstrated ability to influence technical direction without direct authority.
- Mentoring engineers and helping establish engineering best practices.
- Leveraging AI-assisted development tools within modern software engineering environments.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Approximately 10+ years of application engineering experience
- Undergraduate degree or equivalent combination of training and experience
- Strong experience with distributed systems, integrations, APIs, and modern application architectures
- Ability to influence technical direction without direct authority
- Experience mentoring engineers and establishing engineering best practices
- Experience leveraging AI-assisted development tools in modern software engineering environments
- Graduate degree
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
