Application Engineering Environments Support Analyst, Specialist

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Hyderabad, Telangana, IND
In-Office
Mid level
Fintech
The Role
Provide intermediate provisioning, maintenance, and support for non-production Linux/Unix environments for Java applications: environment setup, deployments, CI/CD support, configuration management, troubleshooting, documentation, and performance optimization.
Summary Generated by Built In

About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

 

Vanguard’s India Office

Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.  

Role Summary

This role provides intermediate level provisioning, maintenance, and support for non-production Linux/Unix environments for legacy Java-based applications. The individual will handle environment setup, deployments, releases, troubleshooting, collaboration, and ongoing environment maintenance to optimize system performance and maintain operational excellence.

Responsibilities

  • Provides intermediate level configuration services on multiple platforms in the test environment. Works on systems with an intermediate number of interfaces and users.
  • Supports software builds and elevations, creates directories and security groups, and recreates prior versions. Monitors software, hardware, or middleware updates, and provides support for packaging and testing in-house applications. Participates in inspections, elevations, and related meetings to address configuration issues.
  • Supports tools for internal clients, and monitors compliance and usage.
  • Provides support for the maintenance and administration of source code archive databases. Writes and maintains documentation, including configuration templates, guides, and release notes. Updates configuration and build plans, and configuration management plans.
  • Reviews configuration management plans and completes client requests. Adds, updates, and completes IT problem management and change management records. Researches and resolves issues.
  • Creates standard and ad hoc reports for IT project teams and managers. Measures metrics, including accuracy, timeliness, errors, rescues, and availability code and documentation.
  • Collaborates with other team members and senior leaders to resolves issues.
  • Participates in special projects and performs other duties as assigned.
  • Analyze system performance and troubleshoot data, processes and code, identifying and implementing improvements to enhance efficiency.
  • Ensure the back-end functionality is reliable, secure and scalable, implementing best practices for data protection and system performance.

Qualifications and Skills

  • Minimum 3 years of experience in software configuration management, environment support, and system performance optimization

  • Bachelor’s degree (B.E./B.Tech) in Computer Science, Information Technology, or related technical discipline, or equivalent Master’s degree/Diploma

  • Mandatory skills- Linux/Unix, troubleshooting Java based applications and environments, Apache/Tomcat

  • Experience in source code management tools (e.g., GitHub, SVN), CI/CD pipelines (e.g., Jenkins, Ansible/AWX Tower)

  • Nice to have skills- Understanding of JIRA, Confluence, Artifactory, Control-M. ServiceNow, Splunk, and scripting languages (e.g., Python, PowerShell, KSH).

  • Exposure to production support, cloud concepts, automation engineering, and experience creating automation playbooks and supporting environment deployment processes.

  • Strong problem-solving skills with a collaborative mindset to work with cross-functional teams

Location

This role is based in Hyderabad, Telangana at Vanguard’s India office. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

 

Our commitment to you 

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life: 


Financial wellness 
We're committed to enabling your financial success and provide competitive offers and programs. 

Physical wellness 
We're committed to providing benefits that support your physical health and wellness. 

Personal wellness 
We're committed to providing resources that help support the full scope of your life. 

How we work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Minimum 3 years experience in software configuration management, environment support, and system performance optimization
  • Bachelor's degree (B.E./B.Tech) in Computer Science, Information Technology, or related technical discipline, or equivalent Master's degree/Diploma
  • Linux/Unix
  • Troubleshooting Java-based applications and environments
  • Apache/Tomcat
  • Experience with source code management tools (e.g., GitHub, SVN)
  • Experience with CI/CD pipelines and tools (e.g., Jenkins, Ansible/AWX Tower)
  • Understanding of JIRA and Confluence
  • Experience with Artifactory and Control-M
  • Experience with ServiceNow and Splunk
  • Scripting languages (e.g., Python, PowerShell, KSH)
  • Exposure to production support, cloud concepts, automation engineering, and creating automation playbooks
  • Strong problem-solving skills and collaborative mindset

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
HQ: Malvern, PA
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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