Chef Robotics

Application Engineer

Posted 3 Months Ago

Be an Early Applicant

San Francisco, CA

In-Office

150K-175K Annually

Junior

Artificial Intelligence • Food • Robotics

The Role

As an Applications Engineer, you'll partner with customers and engineering teams, overseeing deployments and ensuring customer success with robotic systems in food production.

Summary Generated by Built In

About Our Team

Chef Robotics is on a mission to accelerate the advent of intelligent machines in the physical world. As the rise of LLMs like ChatGPT has shown, AI has the potential to drive immense change. However, we believe AI’s biggest impact will be in the physical world, given industries like manufacturing, food, and transportation represent 90% of global GDP. We're starting with food, with a goal to put an intelligent robot in every commercial kitchen in the world. We have signed multiple multi-year contracts with various large food companies and we are growing fast. We're backed by investors like Kleiner Perkins, Construct, Bloomberg BETA and Promus Ventures. We have a great team, where you will be surrounded by talented engineers and tech leaders from companies like Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.

About the Role

We are hiring an Applications Engineer to serve as the vital link between our customers and our engineering teams. This role spans the full customer journey, from early technical evaluation through deployment, production ramp-up, and long-term success, driving both customer success and product excellence.

If you are excited by a mix of customer engagement, hands-on robotics engineering, and real-world deployment, this position offers a unique opportunity to directly shape how robotics is deployed in large-scale food production environments.

You’ll partner with customers to bring robotic systems online, drive continuous improvement, and directly impact Chef’s growth and product roadmap. As a member of our Applications team, you will learn a rare blend of technical, operational, and customer-facing expertise that few roles offer.

Success in this position opens the door to your career growth, whether toward technical leadership, product management, field engineering, or customer success sales leadership.

Responsibilities:

Partner with Sales and Product teams during early customer engagements to assess customer needs, identify opportunities, and evaluate technical feasibility.
Work directly with customers’ engineering and operations teams to understand their processes, challenges and success metrics.
Configure, test, and validate Chef’s robotic systems in the lab, working closely with R&D to adapt to each customer’s unique production environment.
Lead and project manage deployments, coordinating across Chef’s engineering, manufacturing, and customer teams to ensure smooth installations.
Lead on-site deployments, including installation, qualification testing, and production hardening
Work hands-on with the systems to test new software, configurations and resolve break fix hardware repairs.
Provide post-deployment support to ensure customer satisfaction and identify opportunities for product and feature expansion.
Capture customer feedback and translate it into actionable insights for Chef’s product and engineering teams.
Serve as the technical face of Chef Robotics representing our engineering rigor, problem-solving mindset and commitment to customer success.

Qualifications:

You are energized by seeing technology make a tangible impact in the real world and enjoy the challenge of bringing complex systems to life in customer environments.
You thrive in dynamic, fast-paced settings and can manage multiple deployments, customers and competing priorities with professionalism and clarity.
You’re an excellent communicator who can translate between technical and non-technical stakeholders.
You’re self-driven and resourceful, with a bias for action and the ability to work autonomously in the field.

Requirements:

BS or MS in Robotics, Mechanical Engineering, Electrical Engineering, Computer Science or a related field
2+ years of experience in applications engineering, deployment, solutions engineering, field robotics or a similar customer-facing technical role
Prior experience in at least one of the following: robotics, motion planning, perception, controls or automation systems.
Willingness to travel up to 75% across North America to support customer deployments and on-site work
Familiarity with Linux/Unix, Robot Operating System (ROS), and scripting in Python.
Strong organizational and interpersonal skills - comfortable collaborating across technical and operations teams both internally and with customers
Able to work independently and with minimal supervision
Must be available to work a flexible schedule to support customers, including some weekend, nights and on-call hours

Why You’ll Love Working Here

Be part of a mission-driven team transforming one of the world’s largest industries.
Work hands-on with cutting edge robotic systems solving real world problems.
Collaborate with a world class, cross functional team of roboticists, engineers and operators.
Build rare, multidisciplinary expertise at the intersection of robotics, operations and customer success.
Benefit from professional growth with exposure to both leadership and technical career paths.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity and expression, sexual orientation, national origin, ancestry, citizen status, uniform service member and veteran status, marital status, age, pregnancy status, protected medical condition, genetic information, disability, or any other protected status.

Multiple studies have found that a higher percentage of women and BIPOC candidates won't apply if they don't meet every listed qualification. Chef values candidates of all backgrounds. If you find yourself excited by our mission but you don't check every box in the description, we encourage you to apply anyway!