Application Engineer

CTH will participate in maintenance and day-to-day operations for Applications managed in cloud (Azure/AWS), SharePoint, .NET applications, Hana, SalesForce, IBM DataStage, CRM, Financial Reporting, and additional business systems including PeopleSoft, Siebel, Cognos, and several other ERP applications.

• Partner with the Enterprise Architecture team to translate application requirements into specific Azure and AWS infrastructure/resource requests aligned to architectural and operational standards.
  
• Administer and support cloud environments through CSP administrative portals (Azure/AWS), including configuration changes, log analysis, and issue resolution for application and platform incidents.
  
• Execute and support application deployments through Azure DevOps CI/CD pipelines across Azure, AWS, GCP, AKS, and EKS environments, ensuring adherence to release management processes and best practices across Dev, Stage, and Production.
  
• Apply strong administration expertise across Microsoft Windows platforms, including IIS, .NET, SQL Server, SSRS, SharePoint, IBM DataStage, ERP applications, Cognos, CRM, PeopleSoft, Tableau, and Salesforce.
  
• Demonstrate strong verbal and written communication skills, with the ability to clearly communicate technical issues, risks, and resolutions to both technical and non-technical stakeholders.
  
• Deliver technical workstreams in alignment with project objectives, ensuring deliverables are completed within target timelines, documented appropriately, and transitioned effectively into operations.
  
• Serve as a key point of contact for DSO Project Delivery & Operations teams, interpreting project requirements and driving timely, high-quality support and execution.
  
• Manage SSL certificate deployments for applications using established certificate automation processes, ensuring compliance and continuity of service.
  
• Perform AD service account password rotations and related configuration updates in accordance with security and operational standards.
  
• Execute software and security updates on on-premises servers, including .NET Framework and supporting libraries, to maintain platform stability and compliance.
  
• Collaborate with application development teams during troubleshooting sessions to diagnose and resolve issues across Windows Server, Azure App Services, and related infrastructure components.