Application Engineer - West Africa

Posted 3 Hours Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Professional Services • Energy • Industrial • Manufacturing
The Role
Provides on-site technical support, trial management, bucket commissioning, and technical sales presentations for mining customers and dealers across West Africa. Manages dealer revenue, forecasting, budgeting, business development, account relationships, and Salesforce reporting. Requires regular regional travel, strong technical sales expertise, customer support capabilities, and commitment to safety.
Summary Generated by Built In

Application Engineer - West Africa

Division: Weir ESCO
Work Arrangement: Hybrid

Location: Ghana or Johannesburg


What we do at Weir  
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.


Make your impact 
You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.


What you’ll do  
⦿ On-Site Technical Support: Collaborate closely with the Africa Product Support team to deliver ESCO’s on-site technical support services such as trial management, bucket commissioning, and technical sales presentations. Daily activities include providing expert technical advice and support to customers and dealers to ensure product performance and customer satisfaction.  
⦿ Dealer Revenue Management: Take full accountability for managing the dealer account, including meeting monthly revenue projections, budgeting, forecasting, business development, and overall account management. Success means consistently achieving or exceeding revenue targets and growing the dealer’s business footprint in the West Africa region.  
⦿ Sales Reporting and Forecasting: Maintain accurate and timely reporting of dealer activities, sales opportunities, and revenue projections using Salesforce, enabling informed decision-making and strategic planning.  
⦿ Travel Requirements: Regular travel within the West Africa region to support dealer operations, conduct on-site technical visits, and engage directly with customers and stakeholders.  
⦿ Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.


What you’ll bring  

Must-haves: 
⦿ Technical qualifications in Engineering or as a trade-tested Artisan.  
⦿ Proven experience in face-to-face technical sales and support within the mining industry.  
⦿ Autonomous, customer-centric approach with a strong track record of achieving revenue targets for technically complex products.  
⦿ Ability to manage dealer relationships effectively, including forecasting, budgeting, and business development.


Nice-to-haves: 
⦿ Post-graduate commercial qualification.  
⦿ Experience working in the West Africa mining market or similar emerging markets.  

⦿ Experience working with HME machines and components, with a working knowledge of productivity and maintenance of excavating equipment.  
⦿ Familiarity with Salesforce or similar CRM tools for sales reporting.  
⦿ Strong presentation and communication skills tailored to technical and commercial audiences.


Why join Weir? 
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.  
We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.  
We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.


Benefits 
⦿ Competitive pay  
⦿ Career development and learning support  
⦿ Access to global inclusion networks  
⦿ Regional and team-specific benefits  
⦿ Sharebuilder scheme  
⦿ Wellness support for you and your family  
⦿ Collaboration with global teams  
⦿ Study support

Skills Required

  • Technical qualification in Engineering or as a trade-tested Artisan
  • Proven face-to-face technical sales and support experience within the mining industry
  • Track record of achieving revenue targets for technically complex products
  • Ability to manage dealer relationships, forecasting, budgeting, and business development
  • Post-graduate commercial qualification
  • Experience in the West Africa mining market or similar emerging markets
  • Experience with HME machines and components, including excavating equipment productivity and maintenance
  • Familiarity with Salesforce or similar CRM tools
  • Strong presentation and communication skills for technical and commercial audiences

The Weir Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Weir Group and has not been reviewed or approved by The Weir Group.

  • Fair & Transparent Compensation — Pay is considered generally competitive for many roles and is supported by a stated fair, transparent approach, including certification as a global Living Wage employer.
  • Wellbeing & Lifestyle Benefits — A global framework addresses physical, mental, digital, and financial wellbeing, with workplace safety and mental‑health support highlighted.
  • Equity Value & Accessibility — Employees are encouraged to share in long‑term success through employee share ownership opportunities.

The Weir Group Insights

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The Company
HQ: Glasgow
12,060 Employees
Year Founded: 1871

What We Do

The Weir Group is a Scottish multinational engineering company that creates innovative solutions for minerals, mining technology, and industrial markets, aiming to make operations smarter, more efficient, and sustainable.

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