At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor technology. Our cutting-edge mask writers power the world's most advanced chip manufacturing, making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level.
Job Description• Customer contact window to keep equipment performance of the advanced nano-lithography machine within the required specifications.
• Regular monitoring, analyzing and troubleshooting of machine performance.
• Providing first line application support by controlling the multi-beam mask writer.
• Documentation and reporting to internal and external stakeholders.
• Co-work for constant improvement projects and rollout of new features.
• Lead technical escalation and be communication interface to support lines in Taiwan and HQ in Austria.
1. Technical Expertise : 30%
2. Problem Analysis and Troubleshooting: 30%
3. Customer Relationship Management and Communication : 20%
4. Project Collaboration and Continuous Improvement : 10%
5. Cross-Department Coordination 10%
Enabling the EUV technology of today and paving the way for High-NA EUV
1. At least 3 years of working experience in the semiconductor industry (ideally customer facing).
2.Excellent English
3.Strong communication ability
4.Customer-oriented mindset and are tech-savy while interested in further personal development.
What you can look forward to:
- Career & Development: Exciting opportunities to grow professionally and personally - in an international environment
- Team Culture: Dynamic, collegial and open to new ideas - together we are writing the future
- Health & well-being: Annual health check-up & company-paid group insurance - support for your health
- Travel: Possibility to travel to Austria for technical training - multicultural insights broadening your career prospects
- Salary Package: Competitive salary package incl. vacation allowance & fully paid sick leave - we care about each other
- Bonus program: All employees benefit from our success - together we achieve more
- Catering: Monthly snack-sharing day
No matter where you are from, how you live, what you believe in - we look forward to receiving your application! What counts for us is the person, not the label. That's why we welcome your unique perspective.
We are committed to equal opportunities and want all applications to be assessed with an open mind. You are welcome to remove your personal information such as age, origin etc. from your CV. We don't need a photo either. This way we can concentrate on the essentials: your qualifications and experience!
Skills Required
- At least 3 years of work experience in the semiconductor industry, ideally in a customer-facing role
- Excellent English-language skills
- Strong communication ability
- Customer-oriented mindset
- Technical aptitude and interest in continued personal development
What We Do
IMS Nanofabrication GmbH is an Austrian business and the global technology leader for multi-beam mask writers. Our customers are the largest chip manufacturers in the world, who rely on IMS' technology to produce current and future chip generations. Our innovative multi-beam writers play a key role in chip manufacturing and provide significant added value to the semiconductor industry. They are continually customized and refined by an interdisciplinary team, in line with the latest market demands. Over the last ten years, we have perfected our electron-based multi-beam technology. The first generation of systems (MBMW-101 – 1st generation Multi-Beam Mask Writer) is successfully operating all over the world. The 2nd generation Multi-Beam Mask Writer, MBMW-201 has entered the mask writer market in Q1 2019 for the 5nm technology node. At IMS, our know-how is shaped by a diverse team of experts from a multitude of disciplines, such as physics, electronics, development, project management, supply chain management, production, service and administration. “Our multi-beam technology is the key to the evolution of the semiconductor industry.” Dr. Elmar Platzgummer, CEO Get started with one of Austria's most innovative companies. Are you looking for new challenges in a globally acting high-tech company? Would you like to work in a multi-disciplinary and international team? As the “hidden champion” of the semiconductor industry, IMS specializes in innovation for the nanotechnology sector. This technology is of high strategic importance for the world’s leading chip manufacturers and a pivotal tool for the production of today’s and tomorrow’s chip generations.
