Application Engineer/ Administrator

Company Description

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services.

We are composed of 16 entities across 8 countries worldwide that are unified by the Arηs Group, with more than 2500 consultants. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Established in 2016, the Greek entity Arηs Developments Hellas aims to extend Arηs Group activities dedicated to the European market providing high-quality services in Software Development, covering the entire application development lifecycle.

Job Description

• Application installation, configuration and administration in production and non-production environments;
• Application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;
• Performing applications support and maintenance activities such as incident, change, release and problem resolution;
• Writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;
• Automate administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;
• Contributing to the structuring, maintenance and development of the technical knowledgebase supporting the ICT Operations activities;
• Reporting on application availability, performance, capacity and overall usage where required.

Qualifications

• Bachelor's degree plus 10 years of relevant experience.
• Presents excellent command of English, at least at B2 level.
• More than 6 years working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications
• More than 5 years of experience with administration and support of recent operating system versions of Microsoft Windows Servers and/or Red-Hat Linux on enterprise environments.
• More than 5 years of experience working as an IT professional in the area of application administration (with focus on SharePoint and OpenText Content Server )
• More than 2 years of experience with DevOps and automated deployment and configuration scripting (e.g. PowerShell, Python).
• More than 2 years of experience with configuration management tools for applications (e.g. Puppet)
• Knowledge of the deployment and administration of SharePoint clusters
• Knowledge of the deployment and administration of OpenText Content Server
• Knowledge of the of integration technologies and protocols such as RESTful APIs, SOAP web services
• Knowledge of OpenText Content Server APIs and SDKs for programmatically accessing and manipulating documents and metadata.
• Knowledge of SharePoint customizations, including web parts, event receivers, and workflows.
• Knowledge of shell and/or PowerShell scripting
• Knowledge of ITIL, including the incident, change and release management processes
• Knowledge of configuration management concepts and technologies (e.g. Puppet, Ansible, Chocolatey)

Desirable:

• Knowledge of DEVOPS
• Knowledge of relational databases (e.g. MS SQL, PostgreSQL) and how they interact with applications
• A minimum of 2 years of experience with developing SharePoint customizations, including web parts, event receivers, and workflows, (Programming Languages: C#, ASP.NET, JavaScript for client-side development)