Apartment Community Manager

Posted 2 Days Ago
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Bluffton, SC, USA
In-Office
77K-97K Annually
Senior level
Real Estate
The Role
Manages an apartment community and its multi-million-dollar asset, focusing on occupancy, rental revenue, NOI, budgets, expenses, resident satisfaction, and property presentation. Leads hiring, training, coaching, and team development while addressing resident and employee needs. Oversees leasing performance, amenities, grounds, office operations, and customer experience. Requires at least five years of multifamily property management or leasing experience, including two years as a Community Manager.
Summary Generated by Built In

As a Community Manager for HHHunt's Abberly Chase apartments, you are passionate about being Customer Focused and a Provider of Quality Services and Products. This means your top priority is inspiring your team to provide an exceptional customer experience every day and providing a beautiful home (inside and out) for our residents. It is HHHunt’s mission is to improve the world and how people live by creating meaningful experiences and places of great distinction. We are looking for a genuine, motivated, and driven leader to join our Apartment Living team as a Community Manager. We are looking for YOU!

WHO YOU ARE

  • An Entrepreneur. You understand that you are responsible for every aspect of overseeing a multi-million-dollar asset. You are not afraid to think outside of the box to increase NOI or improve the team or resident experience. Your confidence and vision are an inspiration to your team.
  • A Mentor. You lead by example and are willing to do any job. This inspires your team to go above and beyond the call of duty. You maintain an open-door policy where team members can talk to you about life, concerns, or ways to improve.
  • The Problem Solver. You approach any problem with determination and confidence and focus on efficiently finding solutions. You realize that follow-up is crucial part of ensuring that the customer experience is a positive one!
  • The Financial Analyst. You are motivated by scrutinizing financial performance and figuring out ways to increase revenue and minimize expenses. You are easily able to translate this to your team members so that they want to help you do that!
  • An Engaged Community Partner. You are truly concerned about the needs of others and love to brainstorm ways to help people and causes within the community.
  • Organized and Confident. You keep track of a crazy amount of details without feeling like your head may explode. You manage the physical asset, the budget, hiring and training, customer needs and challenges, and the daily needs of your team.
  • Driven to Have Fun Every Day. You realize that we are the most successful when we are having fun! You accomplish this by getting to know your team and looking for opportunities to celebrate team and community successes. You always follow through on commitments to customers, all while finding humor in the day-to-day interactions.

WHAT YOU’LL DO

  • Focus on maximizing NOI through maximizing rents and occupancy and controlling availability and expenses.
  • Inspecting what you expect through scrutinizing leasing performance, customer surveys, and ensuring grounds, amenities, and office are always ready to WOW customers.
  • Hire the right people and provide training, coaching, and development opportunities to ensure they can be successful.
  • Be committed to people by listening to the needs of our residents and teammates with the goal of providing an exceptional resident experience every day.
  • Work well under pressure and be able to juggle multiple priorities while making sure your team is providing our customers with an exceptional experience.

REQUIREMENTS

  • Minimum 5 years of experience in property management, apartment leasing, or lease-up of multifamily community and 2 years' experience as a Community Manager.
  • Expert time management, prioritization, and ability to work in fast-paced environment.
  • Ability to manage budgets and analyze results.

REWARDS
As a progressive organization meeting the needs of a diverse workforce, in addition to the standard competitive benefits package we also offer 10 paid holidays as well as a paid birthday off, adoption benefits, excellent health care benefits, HHHunt rental discounts, and education assistance-to name just a few. To learn more about this exciting opportunity to join a great organization, visit www.hhhunt.com and discover for yourself why we believe, it’s how you live that matters.

The compensation range for Community Manager is $77,418 - $96,773/yr based on experience and certifications. This position is eligible for HHHunt’s benefits to include, health insurance, vacation, sick leave and 401K.  HHHunt offers a 25% taxable rental discount if you lease an HHHunt apartment.  To become a resident at any HHHunt community, all Team Members must pass standard resident screenings and background checks, (separate from employment background checks).

HHHunt does not ask for or consider current or prior pay in making hiring decisions.

HHHunt is an Equal Opportunity Employer.

HHHunt#1

Qualifications Skills Required Communication - Verbal Advanced Communication - Written Advanced Customer Service Advanced Behaviors Required Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Leader: Inspires teammates to follow them Education Required High School Diploma or Equivalent or better. Preferred Bachelors or better. Experience Required Multi-family property management experience Apartment Community Manager experience Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Minimum 5 years of experience in property management, apartment leasing, or multifamily community lease-up
  • Minimum 2 years of experience as a Community Manager
  • Expert time management and prioritization skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Ability to manage budgets and analyze results
  • Advanced verbal communication skills
  • Advanced written communication skills
  • Advanced customer service skills
  • High school diploma or equivalent
  • Bachelor's degree
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The Company
HQ: Richmond, VA
1,070 Employees

What We Do

While other companies just build places to live, at HHHunt we build a better way of life. Since 1966, HHHunt has been a diversified regional leader in real estate development, building and management with residential communities in Virginia, North Carolina, South Carolina and Maryland. With primary offices in Blacksburg, VA, Richmond, VA and Raleigh, NC, HHHunt employs approximately 500 people in the areas of community development, home building, apartment development/management and community management. Since its founding, HHHunt has built over 10,000 homes, developed a dozen master-planned communities and owns/manages over 7,000 apartment homes.

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